Ashley Featherbe
Milton,ON
Summary
Passionate about pursuing a career in the police force, driven by a strong interest in SIU and investigating crime scenes. Committed to continuous learning and growth, with a determination to acquire new knowledge and skills for success in this field.
Overview
7
7
years of professional experience
Work History
Server/Customer Service
Pipers Heath Golf Club
09.2022 - Current
- Professional Server in a busy, high-demand and fast-paced environment
- Amenable to long shifts and unexpected extended duty times Serving multiple people/tables at once
- Recommend specials and discuss upcoming events to engage clients in higher spending
- Became known among regular customers for a professional attitude and favoured server
- Boosted customer satisfaction by quickly addressing any issues/concerns/complaints
Cashier/Customer Service
Sobeys
02.2022 - 09.2022
- Ascended to lead cashier, responsible for handling payments/reconciling cash Training of new cashier staff, as well as stock procedures
- Strong product knowledge and store orientation to guide customer special requests or inquiries
- Customer Service representative for complaint resolution (refunds/exchanges/returns), Collaborate with management team to create a positive and rewarding environment for all staff working directly with customers
Fast Food/Customer Service
Harvey's
05.2021 - 09.2022
- Meet and welcome guests and ensure order accuracy
- Ensure reconciliation of sales and cash handling Complaint resolution including Problem solving/substitutions
Sales Associate
The Shoe Company
07.2019 - 05.2021
- Assist customers in locating/procuring specific products or special requests
- Provide customer assistance in selection(s) and make recommendations to ensure sales for all customers Promote store specials to all customers
- Responsible for store cleanliness including staff areas
Gymnastics Coach
Milton Springers Gymnastics Club
11.2017 - 07.2019
- Guided children aged 3 to 12 on many apparatus to ensure safety and supervision
- Ensure a positive and fun environment
- Demonstrated how to use apparatus while ensuring all participants were directly supervised and having fun
- Met with parents to discuss children's progress and keep them informed/aware of their child's potential or growth
Education
Diploma - Protection, Security And Investigation
Mohawk College
Hamilton, ONSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Service prioritization
- Food safety understanding
Timeline
Server/Customer Service
Pipers Heath Golf Club
09.2022 - Current
Cashier/Customer Service
Sobeys
02.2022 - 09.2022
Fast Food/Customer Service
Harvey's
05.2021 - 09.2022
Sales Associate
The Shoe Company
07.2019 - 05.2021
Gymnastics Coach
Milton Springers Gymnastics Club
11.2017 - 07.2019
Diploma - Protection, Security And Investigation
Mohawk College