Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Ellis

San Diego

Summary

Highly organized and proactive senior executive assistant with 8+ years of experience supporting C-suite executives and over 15 years in operational and administrative leadership roles. Adept at managing complex calendars, coordinating high-level travel and events, and serving as a liaison across all departments. Skilled in handling confidential information with discretion, driving operational efficiency, and leading cross-functional teams.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sr. Executive Assistant/Real Estate Agent

Gluch Group
01.2017 - Current
  • Collaborate directly with the CEO to oversee and manage daily business operations with emphasis on strategic priorities and time optimization.
  • Manage personal and household tasks, including: Scheduling appointments, running errands, coordinating family travel, handling confidential family matters to ensure a smooth and organized daily life.
  • Efficiently manage executive calendars, including coordinating complex scheduling needs and solving conflicts across time zones.
  • Service liaison between CEO, and clients draft and send professional communication on the executive's behalf.
  • Prepare and reconcile executive expense reports and reimbursement documentation.
  • Represent the company at client meetings and conventions, maintaining professionalism and confidentiality.
  • Plan and execute high-profile events, including board meetings, company off-sites, and team-building events.
  • Lead and mentor junior administrative staff in fostering a high-performing service-oriented support team.
  • Proactively anticipate executive needs and streamline day-to-day workflows to maximize efficiency.
  • Implement process improvements to enhance operational systems, onboarding, and internal communication tools.

Pre-Marketing/Evictions Supervisor

iServe Real Estate Operations
01.2011 - 01.2017
  • Supervised a team of seven associates handling pre-marketing and eviction processes for Bank of America's Foreclosure Division.
  • Trained and onboarded new hires, led cross-functional teams through sensitive legal and compliance workflows.
  • Managed all property repairs from vendor selection to project completion.
  • Negotiated directly with former owners, tenants, and HOAs to reduce costs and facilitate timely asset disposition.
  • Oversaw compliance with local and state regulations related to real estate evictions and code enforcement.
  • Represented the company at multiple client conventions in California and Texas.
  • Planned all company events, including client meetings, team off-sites, and division-wide team builders.
  • Promoted from team lead in 2012 to supervisor in 2013.

Pre-Marketing/Evictions Specialist Team Lead

National Default Servicing LLC
01.2008 - 01.2011
  • Defaulted real estate portfolios across multiple states, overseeing pre-marketing and eviction efforts.
  • Worked closely with software developers to implement and train new asset management tools.
  • Planned corporate meetings and client events.

Education

Associates Degree - General Studies

Mesa Community College
01.2011

Skills

  • Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Google Workspaces (Docs, Sheets, Calendar, Gmail, Meet, Voice, Teams) Slack, Asana, CRM platforms (Follow Up Boss, Keap) QuickBooks, AI Platforms

Certification

Real Estate Agent; DRE #02182838

Timeline

Sr. Executive Assistant/Real Estate Agent

Gluch Group
01.2017 - Current

Pre-Marketing/Evictions Supervisor

iServe Real Estate Operations
01.2011 - 01.2017

Pre-Marketing/Evictions Specialist Team Lead

National Default Servicing LLC
01.2008 - 01.2011

Associates Degree - General Studies

Mesa Community College
Ashley Ellis