Ashley Edgecombe

• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Qualified leads, built relationships and executed sales strategies to drive new business.
• Executed successful sales strategies to convert leads into customers.
• Resolved issues promptly to drive satisfaction and enhance customer service.

• Monitor food and beverage levels to ensure customer satisfaction, be organized, efficient and consistently provide excellent customer service for all groups.
• Maintain complete knowledge of all menu items, preparation methods and ingredients.
• Show initiative, high energy, enthusiasm and drive in a fast paced environment.
• Anticipating guests needs and responding promptly to all requests.

Created an environment with a high level of service and motivation, which resulted in repeat clientele and increased sales volume.

• Maintained store operating standards by ensuring timely and accurate implementation of processes and corporate policies
• Hired, trained, and groomed candidates for long term growth within the company
• Worked collaboratively with all stakeholders to consistently communicate goals and exceed sales targets
• Managed and displayed inventory according to corporate directives

Managed a crew of residential cleaners resulting in a high standard of service while maintaining impeccable incident reports.

• Onboarded and trained new hires
• Communicated effectively to create a safe work environment
• Prospected new business and prepared proposals

Responsible for adhering to brand guidelines while assisting with the planning, development and recommendation of innovative ways to build brand awareness. Working directly with outside vendors to manage, monitor and communicate the logistics and full execution of each marketing project while maintaining the highest level of customer service.

• Developed and grew a portfolio of clients through relationship building with existing clients.
• Generated new contract opportunities via referrals, industry networking and cold call leads.
• Developed and presented creative branding solutions for new and existing clientele.
• Assisted in the development of full cycle marketing and promotional strategies, from initial pitch
  to vendor contract fulfillment.
• Worked to ensure ease of doing business and oversaw quality control processes to ensure client
  satisfaction.
• Responsible for national accounts and key customer relationships .