Ashley Dunkley

Sunny Days Group Program

04.2018 - Current

Oversaw daily operations of the program, ensuring all tasks were completed accurately and on time.
Managed a team, ensuring effective workload distribution and optimal use of resources.
Streamlined workflow processes within the service coordination team, reducing delays in project completion times.
Assessed member needs and developed solutions to meet needs.
Promoted a positive work environment through open communication channels and regular team-building activities among staff members.
Managed a high volume of client requests, ensuring timely and effective service delivery.
Established strong relationships with members through regular follow-ups, keeping them informed about progress updates.
Coordinated and monitored activities to meet all requirements.
Participated in community events to promote services and engage with public.
Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
Monitored program performance and outcomes for successful delivery of services.
Partnered with local organizations to expand access to social and community services.
Played a key role in the successful onboarding of new hires within the Service Coordinator role, offering mentorship and guidance as needed.
Advocated for social and community service programs to increase awareness and funding.
Spearheaded fundraising efforts to support social and community service initiatives.
Provided leadership, guidance and support to staff members.

Summary