Ashley Douglas
London,ON
Summary
Energetic and dependable professional with 4+ years of experience in customer service,
retail leadership, and order fulfillment. Proven ability to manage store operations,
coordinate appointments, handle inventory, and deliver exceptional customer experiences
both in person and digitally. Skilled in POS systems, scheduling, visual merchandising,
and social media content. Quick to learn new tools and processes, with a strong work
ethic, attention to detail, and a drive to support team success. Ready to bring reliability,
efficiency, and initiative to a dynamic office, retail, or operations-focused environment.
Overview
7
7
years of professional experience
Work History
Personal Shopper
Loblaws
12.2024 - Current
- Quickly and diligently collect the best quality items for customers online grocery orders
- Use a smartphone to scan and complete all aspects of the order
- Stage grocery orders in corresponding areas, as-well as bag orders in preparation for loading
- Load grocery orders into customers cars
Sales Associate
La Vie en Rose
08.2024 - 09.2024
- Greet and assist customers on the sales floor and in the fitting rooms
- Push sales and promotions to reach daily, weekly and monthly sales goals
Retail Lead
Chatters Hair Salon
07.2021 - 04.2024
- Handled product sales, returns and exchanges
- Scheduled clients for appointments, checked them in when they arrived, and cashed them out when their service was completed
- Performed all opening and closing duties including but not limited to; register balancing, closing the POS system, setting the alarm, and locking all doors and gates
- Excelled in visual merchandising
- Performed frequent stock checks and inventory reports
- Assisted in placing and receiving orders for the store
- Assisted in training new employees
- Educated customers and staff on hair products and tools
- Created and managed an Instagram account for one of the franchise locations
Restaurant Team Member
Tim Horton's
06.2019 - 01.2020
- Took orders and served customers in a timely manner
- Worked in a very fast paced in environment
- Practiced safe food handling
Seasonal Worker
Aerie
10.2018 - 01.2019
- Greeted customers and informed them of current promotions
- Assisted customers on the sales floor and in the fitting rooms
- Maintained a clean and tidy store
Education
Some College (No Degree) - Honors Specialization in Criminology
London, ON
London, ON01-2022
Skills
- Customer Service & Support
- Scheduling & Appointment Management
- Inventory & Stock Management
- Sales & Promotions
- Visual Merchandising
- POS Systems
- Order Fulfillment & Logistics
- Team Leadership & Training
- Social media content
- Microsoft Office & Mobile Apps
References
Lauren Annett, Manager, Chatters Masonville
226-926-8630 laurenannett@hotmail.com
Jennifer Dartch, Owner/Manager, Chatters Fanshawe
519-933-5369 jennyareid@hotmail.com
Timeline
Personal Shopper
Loblaws
12.2024 - Current
Sales Associate
La Vie en Rose
08.2024 - 09.2024
Retail Lead
Chatters Hair Salon
07.2021 - 04.2024
Restaurant Team Member
Tim Horton's
06.2019 - 01.2020
Seasonal Worker
Aerie
10.2018 - 01.2019
Some College (No Degree) - Honors Specialization in Criminology
London, ON
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