Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ashley Dorner

Edmonton

Summary

Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Volunteer

Maskokamik Shelter
01.2024 - Current
  • Assisted in supporting those who have been unhoused, the environment enabled me to work quickly and come up with strategies to deescalate situations if needed
  • Organizing donation shelves efficiently while maintaining a priority of assessing the needs of each individual to help ensure their basic needs were met sufficiently
  • Maintained clean, neat, and operational facilities to serve program needs.

Volunteer

Terra Centre for Teen Parents
01.2018 - Current
  • Provided a speech for attendees and donors at The Promising Futures fundraiser
  • Working directly with the teen parents and their children by providing support for the families and care for the children
  • Offering administration support by following up with past alumni/donors while updating the system to the current and correct contact information
  • Was awarded with the volunteer of the year for volunteer appreciation week in 2021
  • Assisted with special events and programs
  • Represented organization positively and professionally while providing community with much-needed services

Treatment Coordinator

Pure Orthodontics
01.2022 - 01.2024
  • Conducted approximately 5 thorough case presentations with families daily to ensure understanding of the treatment plan and its benefits
  • Trained new staff how to perform assessments, perform oral exams & x-rays, set up contracts and how to follow up with patients after they have seen us for a consult
  • Resolved issues with patients who may have been upset about their treatment or billing in an empathetic and efficient way ensure patient felt heard and understood
  • Monitored over 200 patient referrals and worked with referring dentists to maintain a steady stream of new patients, contributing to the practice''s ongoing success

Cocktail Waitress

River Cree Casino
01.2017 - 01.2020
  • Worked in a fast-paced environment while maintaining operations up to a specific standard even under stressful situations
  • Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals
  • Demonstrated great communication skills with the whole establishment and teamwork with other coworkers to provide efficient customer service
  • Delivered accurate, friendly and fast service which required a high attention to detail and ability to multitask

Education

Bachelor of Arts - Psychology, Sociology

The Kings University
Edmonton, AB
01.2022

Skills

  • Problem-solving
  • Attention to detail
  • Leadership qualities
  • Community service
  • Adaptability and dependability
  • Relationship building
  • Community engagement
  • Social media management
  • Fundraising
  • Empathy and patience
  • Friendly and outgoing

Accomplishments

  • Collaborated with team of 6 in the development of a new technology called Lightforce, within 8 months our team won an award for selling the most treatments
  • Was awarded volunteer of the year with Terra Centre in 2021

Certification

Trauma Informed Care - Alberta Health Services

Timeline

Volunteer

Maskokamik Shelter
01.2024 - Current

Treatment Coordinator

Pure Orthodontics
01.2022 - 01.2024

Volunteer

Terra Centre for Teen Parents
01.2018 - Current

Cocktail Waitress

River Cree Casino
01.2017 - 01.2020

Bachelor of Arts - Psychology, Sociology

The Kings University

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Ashley Dorner