Ashley Dick
Berkeley Springs,WV
Summary
Dedicated and results-driven retail professional with extensive experience in customer service and sales. Passionate about delivering exceptional shopping experiences, building strong customer relationships, and driving sales performance. Seeking a role where I can utilize my expertise in sales, communication, and problem-solving to contribute to business success.
Overview
12
12
years of professional experience
Work History
Sales Associate
Ashley HomeStore
08.2018 - 01.2025
- Provided expert guidance to customers in selecting furniture and home accessories, ensuring satisfaction and increased sales
- Maintained in-depth knowledge of product features, promotions, and financing options to educate and assist customers
- Consistently exceeded sales targets by utilizing effective sales strategies and relationship-building techniques
- Processed transactions efficiently, including cash, credit, and financing, while ensuring accurate record-keeping
- Assisted in showroom organization, inventory management, and visual merchandising to enhance customer engagement
- Resolved customer concerns professionally, ensuring positive resolutions and repeat business
Professional Home Cleaner
Self-Employed
01.2015 - 07.2018
- Provided high-quality residential cleaning services, ensuring client homes were maintained to the highest standards
- Promoted a healthy living environment by implementing proper sanitation procedures and eliminating allergens.
- Maximized time management skills by completing multiple cleaning assignments within tight deadlines without compromising quality.
- Developed a loyal customer base through word-of-mouth referrals and exceptional service delivery
Care Giver
Self Employed
02.2013 - 04.2015
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
High School Diploma -
James Wood
Winchester, VA01-2008
Skills
- Customer Service Excellence
- Sales & Product Knowledge
- Retail Merchandising
- Strong Communication & Interpersonal Skills
- Problem-Solving & Conflict Resolution
- Time Management & Organization
- Cash Handling & POS Systems
- Home Organization & Cleaning Expertise
- Teamwork and collaboration
- Multi-tasking strength
Timeline
Sales Associate
Ashley HomeStore
08.2018 - 01.2025
Professional Home Cleaner
Self-Employed
01.2015 - 07.2018
Care Giver
Self Employed
02.2013 - 04.2015
High School Diploma -
James Wood
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