Ashley Denhalter
Sacramento
Summary
Coordinated Associate Governmental Program Analyst versed in communicating and collaborating across all organizational levels. Successful at updating workflow processes and procedures to accommodate grant money and collaborating with teams to initiate, create and analyze program efficiency.
Overview
6
6
years of professional experience
Work History
Associate Governmental Program Analyst
California Department of Corrections and Rehabilitation
06.2023 - Current
- Independently plan, direct, facilitate, and evaluate current FMLA, CFRA, and PDL requests to ensure requests are completed promptly, in accordance with state and federal regulations.
- Analyze Health Care Provider Certifications and other documentation or medical information to evaluate family and medical leave requests from departmental employees,
- Conduct research to review federal and state regulations to identify alternative methods of processing requests along with analyze findings and make recommendations for appropriate processes and procedures that meet the Department's business needs
- Provide subject matter expertise services and advice to all HQ, adult institutions, juvenile facilities, and parole regions to guide coordinators, personnel specialists, managers, and supervisors regarding FMLA, CFRA, and PDL options and requirements
- Recommend updates FMLA Desk Manual and SharePoint FMLA Resource Page as needed
- Create quarterly newsletters to provide updates and clarification on FMLA, CFRA, and PDL subjects
- Consult with designated Office of Legal Affairs (OLA) legal counsel to ensure FMLA, CFRA, and PDL processes and procedures conform to State and federal laws
- Research, collect, analyze, create reports, and summarize case information, as well as confidential and sensitive information, to be used to assess trends and implement program improvements
- Reviewed legislative proposals related to assigned programs, providing valuable input based on extensive expertise in the field.
- Established strong working relationships with key stakeholders to ensure successful collaboration on various initiatives.
- Organized meetings and events for program participants, fostering a sense of community and engagement among all involved parties.
- Assisted in the creation of new policies, leading to significant improvements in departmental operations.
- Contributed proactively during brainstorming sessions with colleagues aimed at devising creative solutions for tackling challenges faced by government programs.
- Monitored progress towards established goals, adjusting strategies as necessary to achieve desired outcomes efficiently and effectively.
- Responded professionally to inquiries from external partners or agencies regarding governmental programs under my purview.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
Staff Services Analyst
Department of Forestry and Fire Protection
11.2020 - 06.2023
- Reviews submitted Request for Personnel Action (RPA) to ensure positions are appropriately classified and allocated
- Reviews duty statements and organizational charts to ensure conformance with classification specifications and allocation guidelines
- Researches and advises managers and employees on all aspects of progressive discipline
- Reviews and processed Merit Issue Complaints
- Researched and resolved issues related to employment, transfers, promotions, training & development assignments, out-of-class assignments, and all other related aspects of appointment
- Met with supervisors and employees to clarify, review, and discuss employment and appointment issues and concerns
- Assists with research in the areas of laws, regulations, control agency policy changes to develop or modify departmental policies and procedures
- Assist in developing new/modifying existing process, procedures for responding to employment and appointment issues by documenting current process and procedures.
- Acted as a liaison between departments, facilitating open communication channels that fostered collaboration and teamwork.
- Contributed to departmental growth by identifying areas of improvement in processes, systems, and infrastructure.
- Ensured compliance with company policies, procedures, and industry regulations through regular review and updates.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Safeguarded sensitive information through strict adherence to data security protocols and maintaining confidentiality at all times.
- Maintained up-to-date knowledge of industry trends, best practices, logs, and technologies that were relevant to job responsibilities.
- Examined logs, documents and other records to generate complete data views.
- Pre-screened resumes prior to sending to hiring managers for consideration.
- Created documents, correspondence and memos to update leadership and team members.
- Enhanced workflow efficiency by streamlining processes and implementing time-saving strategies.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Supported team members in achieving project deadlines through effective communication and collaboration.
Personnel Specialist
Department of General Services
07.2019 - 11.2020
- Reviewed employee appointment/separation documents, key Personnel Action Requests, into the State Controller's Office system (SCO) to update employment history
- Calculated and issued salary advances
- Prepared and issued accounts receivable adjustment notices to collect overpayments
- Run/Pull reports on overtime, dock and leave to analyze and compare employee timesheets for accuracy, correct discrepancies and reconcile with SCO by utilizing DGS' Automated Benefit Management System (ABMS)
- Monitored ABMS 'Not Interfaced Reports' to ensure time is updated and calculated correctly and resolved any discrepancies
- Acting liaison between Control Agencies and DGS employee
- Reviewed and compared timesheets to SCO leave benefits and payroll history to reconcile and adjust payments
- Analyzed benefit documents for accuracy of benefit codes, effective dates, and appropriate signatures with referencing the Benefits Administration Manual (BAM)
- Key health enrollment documents via direct line into the MyCalPERS system and forward all other benefit forms to appropriate entities per BAM guidelines
- Advised Offices of current guidelines, when possible, for nonrepresented employees and items that are not governed contractually for represented employees
- Advised employees concerning all employee rights and benefits by researching and interpreting labor contracts and verify proper application.
Personnel Specialist
California Medical Facility
03.2019 - 07.2019
- Reviewed and process master payroll, certify attendance, prepare reports of leave without pay, request overtime, and verify FLSA and 7k calculations
- Update and research employment history by processing appointments, separations, and miscellaneous employee changes, such as bilingual pay and alternate pay range changes
- Process employee benefit forms, such as dental, vision, flex elect, direct deposit, life and long-term disability insurance
- Send and monitor completion of employee performance and probationary reports
- Verify employment for loans, child support, subpoenas, and investigations
- Research and apply appropriate DPA, SPB, SCO rules and regulations; apply various contract provisions; use of Personnel Transactions Manual, Payroll Procedures Manual, Personnel Action Manual, PMPPM, benefits manual, DPA PIE, pay scales, memorandums
- Participate in training offered by SCO, DPA, or HQ
- Attend require IST hours and participate in OJT.
Office Technician
California Medical Facility
11.2018 - 03.2019
- Responsible of knowledge regarding the organization and subject matters, determine action and priority items
- Direct mail, correspondence, or telephone inquiries to appropriate personnel
- Respond to high priority inquiries from institutional staff, public and other governmental agencies
- Log and track all personnel documentation including Requests for Personnel Action (RPA), Out-of-Class Assignments, Bilingual Pay, IWSP, Form 625, freeze exemptions
- Analyst for completeness, timeliness appropriate signatures, and supporting documentation
- Return to program as necessary
- Responsible for processing of identification cards for all retired institutional employees
- This includes retired peace officers with the request to carry concealed weapon (CCW)
- Ensure all necessary documentation is obtained and complete
- Explain policy and procedures to retirees
- Coordinate with Personnel Transaction to determine type of retirement
- Independently ensure all requests to obtain medical history information is secure from applicant if required, process requests as appropriate and obtain information to provide a complete package to headquarters for processing of CCW
- Compose, type and edit confidential information; prepare reports and correspondence, organizational charts, spread sheets utilizing a variety of computer software or a date base
- Maintain and file confidential material
- Participates in quality work teams to resolve issues, revise processes and develop training.
Office Technician
California Health Care Facility
02.2018 - 11.2018
- Assist with processing confidential documentation while preparing memorandums and updating weekly reports
- Develop computer-tracking systems
- Assist with screening applications such as; telephone screening, written correspondences between Warden and Hiring and Recruitment, reviewing web applications through Exam and Cert Online Systems for perspective employees
- Schedule interviews and resolve any scheduling conflicts that may occur
- Handle supply orders, track inventory for Human Resource Division, while handling incoming and outgoing calls to and from appropriate staff
- Maintained the office filing system to ensure efficient and timely processing of confidential information
- Participates in quality work teams to resolve issues, revise processes, and develop training
- Developed new and updated existing administrative procedures.
Education
Associate of Arts in Recreation Management -
Sierra College
12.2019
Skills
- Problem-Solving
- Data Analytics
- Effective communication skills
- Policy analysis
- Public Speaking
- Critical Thinking
- Relationship Building
- Self-Directed
- Task Prioritization
- Data Management
Timeline
Associate Governmental Program Analyst
California Department of Corrections and Rehabilitation
06.2023 - Current
Staff Services Analyst
Department of Forestry and Fire Protection
11.2020 - 06.2023
Personnel Specialist
Department of General Services
07.2019 - 11.2020
Personnel Specialist
California Medical Facility
03.2019 - 07.2019
Office Technician
California Medical Facility
11.2018 - 03.2019
Office Technician
California Health Care Facility
02.2018 - 11.2018
Associate of Arts in Recreation Management -
Sierra College
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