ASHLEY DE JESUS
Cut Knife,SK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2022
2022
years of professional experience
Work History
Account Manager/Computer Data Entry Operator
Flagship one Inc
05.2020 - 07.2021
- Conducted market research to identify potential customers.
- Resolved customer complaints promptly.
- Maintained accurate records of all customer interactions in the CRM system.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
Customer Service Representative
Carvision.com
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints promptly.
- Performed administrative tasks, such as filing paperwork, updating databases, and generating reports.
Virtual Administrative Assistant/Appointment Setter
Private Dental clinic
- Created and maintained virtual filing systems for documents and records.
- Assisted with the preparation of presentations, spreadsheets, forms, and other materials as needed.
- Responded to inquiries from clients promptly via email or phone.
- Performed data entry tasks, including entering customers' info into the internal system.
Education
Bachelor of Arts - Medical Technology
Our Lady of Fatima University
Quezon City, PhilippinesSkills
- Multi-Task Management
- Sales Techniques
- Business strategies
- Office Administration
- Client Development
- Computer Skills
- Customer Service
- Data Entry
- Administrative Support
- Teamwork and Collaboration
- Organized
- Flexible
- Honest
- Reliable
- Microsoft Office Suite
Timeline
Account Manager/Computer Data Entry Operator
Flagship one Inc
05.2020 - 07.2021
Customer Service Representative
Carvision.com
Virtual Administrative Assistant/Appointment Setter
Private Dental clinic
Bachelor of Arts - Medical Technology
Our Lady of Fatima University
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