Ashley Dagenais
Ottawa,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
Work History
Sales Associate
Mission Thrift Store
09.2023 - Current
- Developed strong rapport with customers and created positive impression of business.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Administrative Assistant
Acculines And Signs Inc.
08.2022 - 09.2023
- Coordinated and scheduled meetings to optimize scheduling of senior staff.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Established administrative work procedures to track staff's daily tasks.
- Processed payments and documents such as invoices, employee reimbursements, and statements.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Recorded deposits, reconciled monthly bank accounts
- Processed credit card payments
- Assisted in biweekly payroll for company personnel.
- Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration
- Input high volume of monthly invoices with consistent accuracy.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
Warranty Administrator
Alpha Auto Group
01.2022 - 08.2022
- Analyzed warranty data and provided regular reports to management, highlighting trends and identifying areas for improvement in service delivery.
- Communicated verification and authorization status updates with 3 separate dealerships to facilitate decision-making for patient admissions and insurance coverage.
- Analyzed problems, identified trends and developed strategies to optimize claims process.
- Generated, posted and attached information to claim files.
Education
No Degree - Child And Youth Care
Algonquin College
Ottawa, ON04.2020
No Degree - Mental Wellness And Addictions
St Lawrence College
Brockville, ON04.2018
High School Diploma -
Bell High School
Nepean, ON06.2016
Skills
- Teamwork and Collaboration
- Confidentiality and Data Protection
- Payroll
- Administrative Support
- Excel spreadsheets
- Microsoft Office
- Payment Distribution
- Employee timesheet processing
- Invoicing and Billing
- Payroll
- Analytical Reasoning
- Payroll Preparation and Processing
Languages
English
Full Professional
Timeline
Sales Associate
Mission Thrift Store
09.2023 - Current
Administrative Assistant
Acculines And Signs Inc.
08.2022 - 09.2023
Warranty Administrator
Alpha Auto Group
01.2022 - 08.2022
No Degree - Child And Youth Care
Algonquin College
No Degree - Mental Wellness And Addictions
St Lawrence College
High School Diploma -
Bell High School
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