Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Timeline
Generic

Ashley Craig

Port Coquitlam,BC

Summary

Experienced Customer Service Specialist looking to apply skill set and expand knowledge in a professional office setting.

Overview

10
10
years of professional experience

Work History

Accounting/Claims Associate

Walmart
10.2013 - Current
  • Manage charge accounts and track all associates transactions
  • Balance and finalize stores daily sales and reports
  • Monitors records for signs of shrink and potential security risks along with donation tracking
  • Manage accounts and vendor claims via UPS, Day & Ross, Global Donations
  • Track and process product recalls, dispositions and product returns
  • Maintain daily reports, logs and store site service orders
  • Coordinates new employment orientation, including implementing and creating orientation packages containing company policies, global ethics, health and safety guides
  • Setting up username and passwords for new employees
  • Creating badges and handing out associates vests
  • Manages and monitors development of schedules for new training employees.

Sales Associates

BC Liquor Store
11.2021 - 02.2022
  • Assisted customers with their shopping selection and made product recommendations upon customers request
  • Received and ensured proper storage of deliveries while maintaining product quality and rotation
  • Delivered superior customer service while working with associates to promote liquor sales.

Education

High school diploma -

Terry Fox Secondary
Port Coquitlam, BC

Skills

  • Ability to work independently or as part of a team
  • Interpersonal communication skills
  • Employment onboarding and orientation
  • Organization and time management
  • Team building and leadership

Awards

Employee of the month March 2023. For exceeding in running three departments at once to cover coworkers vacations.

Volunteer Experience

  • Eagle Ridge Hospital, Coquitlam, Coquitlam, BC, 09/01/19, 02/01/20, Assisted is providing directions to visitors as well as parking information, Delivering patients' mail and responded to questions and inquiries from visitor or patient
  • GFL Environmental, Coquitlam, Coquitlam, BC, 09/01/18, 01/01/19, Assisted administrative assistant with filling, route sheets, and mailing invoices

Timeline

Sales Associates

BC Liquor Store
11.2021 - 02.2022

Accounting/Claims Associate

Walmart
10.2013 - Current

High school diploma -

Terry Fox Secondary

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Ashley Craig