Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Collington

Calgary,AB

Summary

Resourceful and experienced professional offering expertise in customer service, administrative support and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. A keen interest in real estate with 5 years personal experience in the industry.

Overview

13
13
years of professional experience

Work History

Line Cook

DiamondBack Golf Club, ClubLink
04.2019 - 10.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Plated and presented all dishes to match established restaurant standards.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Monitored food quality and presentation to maintain high standards.

Executive Assistant

Wallace Development Corporation Vancouver
04.2015 - 10.2017
  • Performed clerical duties such as scheduling, invoicing, payment processing, filing, photocopying
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Took notes and dictation at meetings.
  • Completed daily errands, both professional and personal

Accounts Receivable Clerk

Saxon Chocolates
03.2012 - 08.2013
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Responded to inbound inquiries regarding accounts and payments.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Followed up overdue payments and payment plans from clients to establish good cash flow.
  • Developed and maintained positive relationships with clients to maximize collections.

Administrative Assistant

North York Chrysler
03.2011 - 12.2011
  • First point of contact for all incoming traffic including walk-ins and phone inquiries
  • Responsible for the punctual and accurate licensing of new and used vehicles
  • Collected customer cash payments up to 5K; 20K+ using other methods of payment
  • Operated a 70+ line phone system, directing calls to the appropriate persons or departments
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data (Reynolds)
  • Managed filing system, entered data and completed other clerical tasks.

Law Clerk

Cadogan & Associates
01.2010 - 03.2011
  • Defence
  • First point of contact for all incoming traffic including walk-ins and phone inquiries
  • Maintained office database ensuring all personal client information are kept updated
  • Prepared legal documentation including, but not limited to, Affidavits and Motions
  • Prepares correspondence letters between counsel regarding client matters
  • Operated multi-line phone system, coordinating calls in a timely manner
  • Completed other administrative duties as required
  • Investigated facts and laws to determine strategies for case preparation.
  • Met with clients on legal team's behalf to gather case information and discuss upcoming litigation.
  • Attended court sessions to record and listen to critical information.
  • Revised and finalized letters, briefs, and memos.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.

Universal Customer Service Representative

Technion Communications
01.2007 - 02.2008
  • Handled inbound calls from the SMB, NAP AND Staffing Accounts at extremely high density levels
  • Educated customers on products and services available to them that fit their company needs
  • Posted and, on occasion, created job advertisements and selected qualified applicant resumes for busy employers
  • Processed secured credit card payments for invoiced clients
  • Completed online service request forms detailing the reason and resolution of each call
  • Guided new users through the client website and assisted with job postings and resume inquiries
  • Escalated or referred customer inquiries when necessary


Education

Vegetarian Culinary Arts George Brown College
2019

Diploma - Addictions Medicine

University of British Colombia
2018

No Degree - Criminology

University of Ontario Institute of Technology
Oshawa, ON
2014

Diploma - Community And Justice Services

Centennial College of Applied Arts And Technology
Scarborough, ON
2011

Skills

  • Developing Agendas
  • Conflict Management
  • Information Confidentiality
  • Social Media Knowledge
  • Executive Support
  • Strong Problem Solver
  • Call Screening
  • Executive Travel
  • Time Management
  • Project Management

Timeline

Line Cook

DiamondBack Golf Club, ClubLink
04.2019 - 10.2019

Executive Assistant

Wallace Development Corporation Vancouver
04.2015 - 10.2017

Accounts Receivable Clerk

Saxon Chocolates
03.2012 - 08.2013

Administrative Assistant

North York Chrysler
03.2011 - 12.2011

Law Clerk

Cadogan & Associates
01.2010 - 03.2011

Universal Customer Service Representative

Technion Communications
01.2007 - 02.2008

Vegetarian Culinary Arts George Brown College

Diploma - Addictions Medicine

University of British Colombia

No Degree - Criminology

University of Ontario Institute of Technology

Diploma - Community And Justice Services

Centennial College of Applied Arts And Technology

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Ashley Collington