Summary
Work History
Skills
Timeline
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Ashley Clarke

Ashley Clarke

Halifax,NS

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Sales Associate

Elegant Flooring
02.2021 - Current
  • Served as central point of contact for clients, addressing inquiries and resolving issues related to task orders promptly and professionally.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Managed multi-line phone system, ensuring prompt and courteous service to callers.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

General Manager

Sprout Therapy (Almonak)
05.2019 - 02.2021
  • Ensured compliance with all health department regulations as well as company policies and procedures.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

General manager

Subway
07.2017 - 04.2019
  • Developed and implemented strategies to increase sales and profitability.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Supervisor

Freshii
08.2015 - 07.2017
  • Receiving and completing large orders.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.

Shift Manager

McDonald's
01.2007 - 01.2010
  • Completing orders in a timely fashion.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Excelled in every store position and regularly backed up front-line staff.

Skills

    • Team leader, who is able to adapt in highly dynamic and changing situations
    • Effective and interpersonal communication
    • Time management, organization and delegating tasks
    • Ambitious with a willingness to learn
    • Thrives in a fast pace environment
    • Customer Relations
      • Administrative Skills
      • Problem-solving abilities
      • Computer Proficiency
      • Conflict Resolution
      • Professional telephone demeanor

Timeline

Sales Associate

Elegant Flooring
02.2021 - Current

General Manager

Sprout Therapy (Almonak)
05.2019 - 02.2021

General manager

Subway
07.2017 - 04.2019

Supervisor

Freshii
08.2015 - 07.2017

Shift Manager

McDonald's
01.2007 - 01.2010

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Ashley Clarke