Summary
Overview
Work History
Education
Skills
Application
Interests
Timeline
Generic

Ashley Chamberlain

Inglis,Canada

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

17
17
years of professional experience

Work History

Office Manager

Wendell Honey & Wendell Estate Inc.
06.2020 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Trustee

Park West School Division
11.2018 - 01.2022
  • My position as a board member allows me to check in, engage and motivate the community leaders, teachers, parents and students
  • Influenced policy changes that prioritized student safety, including implementing new security measures on campuses.
  • Ensured fiscal responsibility by scrutinizing budgets, identifying cost savings, and advocating for responsible spending.
  • Enhanced board decision-making by conducting thorough research and presenting findings during meetings.
  • Advocated for comprehensive mental health services within schools, resulting in increased access to counseling resources for students in need.

Municipal Clerk

R.M. of Riding Mountain West
05.2015 - 06.2020
  • I interact daily with the general public
  • I have a strong ability to read people and situations which ables me to understand and meet the diverse requests of the people I serve
  • I am constantly working to deadline, managing my time successfully and passing on pertinent information to my superiors
  • I work largely unsupervised and in a small office I demonstrate the needed flexibility to learn and execute co–workers jobs when needed
  • Learning new skills on the job comes very quickly for me, and I enjoy the variety of meeting changing day to day challenges, as they walk through the office door
  • Processed a high volume of public records requests efficiently and accurately to maintain transparency in local government operations.
  • Maintained an up-to-date database of ordinances, resolutions, and other important municipal documents for easy access by staff and citizens alike.
  • Collaborated closely with other clerks from neighboring municipalities to share best practices and enhance professional development opportunities.
  • Oversaw election processes, including voter registration drives and coordination with poll workers on Election Day.
  • Developed comprehensive training materials for new employees, ensuring a smooth onboarding process.
  • Reduced errors in official documents by thoroughly reviewing and proofreading all materials before distribution.
  • Played a key role in successful grant applications by preparing required documentation thoroughly.
  • Organized public meetings, coordinating logistics and ensuring compliance with open meeting laws.
  • Enhanced community relations through timely and accurate communication of city council decisions.
  • Served as the primary point of contact for elected officials, staff, and citizens regarding municipal matters.
  • Managed sensitive information, maintaining confidentiality and adhering to strict legal requirements.
  • Provided excellent customer service by addressing citizen concerns promptly and professionally at all times.
  • Improved municipal efficiency by implementing new digital record-keeping systems.
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.

Direct Service Worker

Metis Child & Family Services
01.2013 - 01.2015
  • Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
  • Provided transportation to medical appointments, social events, and other outings, ensuring timely arrival for each engagement.
  • Developed trust with clients by consistently demonstrating empathy, patience, and professionalism in all interactions.

Legal Assistant

Burnside & Ferriss
01.2012 - 09.2014
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
  • Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Revised and finalized letters, briefs, and memos.

Cashier

Swan Valley Co-op
01.2011 - 06.2012
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Front Desk Agent

Swan River Super 8
02.2008 - 01.2011
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
  • Demonstrated adaptability during unexpected challenges such as system outages or emergency situations while maintaining composure under pressure.

Education

Municipal Law -

University of Manitoba
01.2017

Municipal Administration -

University of Manitoba
01.2016

Secondary Diploma -

Springfield Collegiate Institute
Oakbank, Manitoba
01.2004

Skills

  • Customer service skills
  • Good judgement
  • Active problem solving
  • Strong time management
  • Strong work ethic
  • Computers
  • Supervisory experience
  • Team player
  • Office setting
  • Flexible
  • Communications skills
  • License
  • Office administration
  • Organizational skills
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Scheduling and calendar management
  • Administrative support
  • Document management
  • Relationship building
  • Staff management
  • Operations management
  • Human resources
  • Staff hiring
  • Supply management
  • Policy implementation
  • Event coordination
  • Travel coordination
  • Policy and procedure modification
  • Workflow planning
  • Good judgment
  • Teamwork and collaboration
  • Professional and courteous

Application

01/18/25, Empowering Women to Create Change Coordinator, Northwest Metis Council

Interests

  • Volunteering
  • I like looking at the stars and learning about constellations
  • Outdoor Recreation
  • Music
  • Offering time and support to shelters for the homeless, women, and animals
  • I enjoy helping others and giving back to the community
  • Astrology
  • Mindfulness Practices
  • Getting involved in local advocacy groups to promote positive change in the community
  • Adventure Travel
  • Passionate about balancing physical health with mental and emotional wellness
  • Regularly practice mindfulness and meditation for overall wellness
  • Personal Development and Self-Improvement

Timeline

Office Manager

Wendell Honey & Wendell Estate Inc.
06.2020 - Current

Trustee

Park West School Division
11.2018 - 01.2022

Municipal Clerk

R.M. of Riding Mountain West
05.2015 - 06.2020

Direct Service Worker

Metis Child & Family Services
01.2013 - 01.2015

Legal Assistant

Burnside & Ferriss
01.2012 - 09.2014

Cashier

Swan Valley Co-op
01.2011 - 06.2012

Front Desk Agent

Swan River Super 8
02.2008 - 01.2011

Municipal Administration -

University of Manitoba

Secondary Diploma -

Springfield Collegiate Institute

Municipal Law -

University of Manitoba

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Ashley Chamberlain