Ashley Chalk
Barrie,ON
Summary
Motivated restaurant server/bartender with 20 years experience in diverse dinning setting. Skilled in memorization and customer education with abilities in conflict resolution. Organized and efficient work with extensive history with providing excellent customer service.
Overview
10
10
years of professional experience
Work History
Server/Bartender
Eastside Mario’s
Barrie
05.2022 - Current
- Worked for Eastside Mario’s Sudbury from 2006-2016
- Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
- Managed multiple tables efficiently during peak hours, ensuring timely order delivery and accuracy.
- Collaborated with kitchen staff to streamline order preparation, reducing wait times for diners.
- Trained new servers on menu knowledge, service standards, and POS system operation.
- Mentored junior staff in best practices for upselling and enhancing overall team performance.
- Cultivated warm relationships with regular customers.
Server/Bartender
The Lockeroom
Barrie, ON
11.2019 - 12.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Cultivated warm relationships with regular customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Bartender
Shoeless Joes Sports Bar
Sudbury
07.2016 - 10.2019
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Decreased waste, following strict recipes and drink measurement protocol.
- Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Education
Hairstyling
Georgian College of Applied Arts And Technology
Barrie, ON12.2020
Skills
- Upselling and Cross Selling
- Age Verification
- Service-Oriented
- Team Player
- Cleaning and Sanitizing
- Conflict and Complaint Resolution
- Specials Promotion and Upselling
- Transactions and Cash Handling
- Food Safety Standards
- Warm and Friendly
- Table Monitoring and Turnover
Timeline
Server/Bartender
Eastside Mario’s
05.2022 - Current
Server/Bartender
The Lockeroom
11.2019 - 12.2020
Bartender
Shoeless Joes Sports Bar
07.2016 - 10.2019
Hairstyling
Georgian College of Applied Arts And Technology