Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Cantwell

Oshawa,ON

Summary

Dynamic leader with a proven track record at SportChek, adept in merchandise planning and fostering team collaboration. Excelled in reducing operational risks and enhancing employee engagement through effective policy implementation and leadership. Skilled in asset protection and audit procedures, driving operational excellence and business improvements.

Overview

14
14
years of professional experience

Work History

Store General Manager

SportChek
09.2021 - Current
  • Led change efforts within store, conforming to shifting demands and timelines.
  • Led store expense control and payroll to optimize business.
  • Managed team by providing leadership, direction and continued development opportunities.
  • Oversee and implement policies and procedures to prevent and address incidents of theft, fraud, and other potential risks.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced operational risks to drive operational excellence.
  • Facilitated staff engagement, gender diversity and cultural programs to enhance the employee experience.

Flagship Store Manager

Reitmans
06.2019 - 08.2020
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed inventory control, cash control, and store opening and closing procedures.

Store General Manager

Mark's
10.2010 - 03.2019
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

High School Diploma -

Pine Ridge Secondary School
Pickering, ON
06-2006

Skills

  • Store operations
  • Merchandise planning
  • Employee Scheduling
  • Asset Protection
  • Audit Procedures
  • Theft deterrent plans
  • Policy Implementation

Languages

English

Timeline

Store General Manager

SportChek
09.2021 - Current

Flagship Store Manager

Reitmans
06.2019 - 08.2020

Store General Manager

Mark's
10.2010 - 03.2019

High School Diploma -

Pine Ridge Secondary School

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Ashley Cantwell