Ashley Cameron
Truro,NS
Summary
Dynamic Service Manager with proven expertise in utilizing service programs like Identifix and Mitchell, honed at The Truck Guy Sales and Breton Auto Everything. Excelled in fast-paced environments, adept at multi-tasking and fostering customer trust. Known for exceptional organizational skills and a friendly demeanor, ensuring peak scheduling efficiency and positive client relationships.
Overview
20
20
years of professional experience
Work History
Service Manager
The Truck Guy Sales
07.2020 - Current
- Responsibilities included scheduling of both staff hours and customer appointments.
- Data entry and inputting of expenses.
- Staying on top of mark ups and competitive pricing.
- Quoting jobs and invoicing customers.
Service Manager
Breton Auto Everthing
08.2018 - 03.2020
- Job entailed scheduling of both staff and customer appointments in shop.
- Responsible for parts ordering/returns and facilitating and communicating warranty claims.
- Developed and maintained positive relationships with customers to build rapport and trust.
Waitress/Bartender Supervisor
Best Western Glengarry
02.2005 - 08.2018
- Duties included scheduling of staff.
- Handling serving food and beverages. This was a very fast paced environment which I excelled in.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
High School Diploma -
Cobequid Educational Center
Truro, NS06-2009
Skills
- Experience with multiple service programs, including: Identifix, Mitchell and Shopkey
- Second to none organizational and ability to work in a fast paced environment that requires multi-tasking
- Well versed with a range of extended warranty providers including: Peoples choice, Avantaguard and Global Warranty
- Approachable, personable and friendly attitude
- Scheduling staff and appointments to ensure maximum employee performance
- Ensure efficient operation and flow of procurement and inventory in shop
References
- Ryan Crocker- Business Manager 902-956-9751
- Mary-Anne Henderson- Comptroller 902-957-0108
- Kristen Spencer- Shop Manager 902-488-0567
Timeline
Service Manager
The Truck Guy Sales
07.2020 - Current
Service Manager
Breton Auto Everthing
08.2018 - 03.2020
Waitress/Bartender Supervisor
Best Western Glengarry
02.2005 - 08.2018
High School Diploma -
Cobequid Educational Center
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