Hi, I’m
Ashley Burkholder
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
years of professional experience
Work History
Bourbon St Pizza
Delivery Driver
03.2024 - Current
Job overview
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
- Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
- Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
Bourbon St Pizza
Customer Service Representative
10.2020 - Current
Job overview
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Upsold menu items when appropriate, contributing to increased revenue generation without compromising guest satisfaction.
Truss Beverage Co
Production Worker Technician
04.2021 - Current
Job overview
- Enhanced production efficiency by maintaining and repairing equipment on the line.
- Improved product quality by performing regular quality checks and adjusting machines accordingly.
- Collaborated with team members to troubleshoot issues, resulting in reduced downtime.
- Exceeded productivity goals by consistently meeting or surpassing performance metrics.
- Reduced machine malfunctions with regular preventative maintenance tasks, minimizing delays in production schedules.
- Ensured compliance with industry regulations through thorough knowledge of guidelines and strict adherence to protocol during daily operations.
- Promoted a positive work environment through open communication, teamwork, and active participation in team meetings and trainings.
- Consistently met deadlines while maintaining high-quality work standards, contributing to the overall success of the production line team.
- Adjusted machines to increase productivity for runs.
Education
Loyalist College of Applied Arts And TechnologyBelleville, ON
from Esthetics And Spa Management
06.2014
Skills
- Lockout and tagout procedures
- Cross-training abilities
- Health and Safety Regulations
- Attention to Detail
- Flexible Schedule
- Strong Work Ethic
- Quality Inspections and Reporting
- Mileage Tracking
- GPS Navigation
Languages
English
Timeline
Delivery Driver
Bourbon St Pizza
03.2024 - Current
Production Worker Technician
Truss Beverage Co
04.2021 - Current
Customer Service Representative
Bourbon St Pizza
10.2020 - Current
Loyalist College of Applied Arts And Technology
from Esthetics And Spa Management
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