Ashley Buford
Lynwood
Summary
Dedicated Behavioral Technician with a focus on implementing individualized care plans and behavior interventions. Known for building strong client relationships, enhancing engagement, and collaborating effectively with multidisciplinary teams to support client development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Aveanna Heathcare
11.2025 - Current
- Assisted clients with daily living activities to enhance quality of life and general wellness.
- Developed and maintained positive relationships and engaged in socialization and activities with clients and families for improved care coordination.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Behavioral Technician
Behavior Learning Network
06.2024 - 11.2025
- Provided one-on-one support and guidance for clients (children and adult age) in various settings, promoting generalization of learned skills.
- Implemented individualized behavior intervention plans to improve client engagement and skill acquisition.
- Monitored client progress through data collection, ensuring accurate reporting of behavioral changes.
- Collaborated with multidisciplinary teams to enhance treatment strategies and support client development.
Executive Administrative Assistant
Rodent Free
01.2022 - 06.2024
- Prepared comprehensive reports and presentations using advanced Microsoft Office Suite tools.
- Facilitated communication between departments, ensuring timely updates and information sharing.
- Organized company events and meetings, handling logistics to enhance team engagement.
- Supported budget tracking by processing invoices and monitoring expenses diligently.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Client Experience & Hospitality Specialist
GS Hospitality
04.2020 - 06.2022
- Developed and implemented customer service training programs to enhance staff performance and guest satisfaction.
- Led cross-functional teams to streamline operational processes, improving efficiency and reducing service time.
- Analyzed guest feedback to identify areas for improvement, driving changes that enhanced overall experience ratings.
- Mentored junior staff on hospitality best practices, fostering a culture of excellence and teamwork within the organization.
- Managed conflict resolution strategies to address guest complaints effectively, resulting in improved customer loyalty and retention.
Education
Bachelor of Science - Business Administration
California State University, Channel Islands
Camarillo, CA05-2027
Skills
- Grooming assistance
- CPR & BLS certified
- Housekeeping
- Direct patient care
- Care plan implementation
- Meal preparation
- Patient awareness
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- Behavior management
- Behavior redirection
Certification
- CNA - Certified Nurse Assistant
- Basic Life Support, American Heart Association - eCard Code- 245415565614
Languages
Spanish
Limited Working
Timeline
Personal Care Assistant
Aveanna Heathcare
11.2025 - Current
Behavioral Technician
Behavior Learning Network
06.2024 - 11.2025
Executive Administrative Assistant
Rodent Free
01.2022 - 06.2024
Client Experience & Hospitality Specialist
GS Hospitality
04.2020 - 06.2022
Bachelor of Science - Business Administration
California State University, Channel Islands