Ashley Brown
Airdrie
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a detail-oriented team player with strong organizational ability, capable of handling multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Service Writer
Airdrie Trailer Sales
03.2024 - Current
- Managed appointment schedules and coordinated with technicians to reduce customer wait times, improving service efficiency.
- Delivered accurate service estimates and addressed customer concerns promptly, boosting customer satisfaction and trust.
- Acted as a liaison between technicians and customers, ensuring clear communication and better understanding of repair services.
- Assisted in inventory management, maintaining optimal stock levels, and supported repair staff with up-to-date parts availability.
- Trained new hires, streamlined repair processes, and collaborated with sales teams to enhance overall service operations and quality standards.
Family Manager
Stay At Home Mom
01.2022 - 03.2024
- Maintain a clean and organized household for improved efficiency and stress reduction.
- Manage finances effectively with budgeting and expense tracking to achieve financial goals.
- Foster independence in children by teaching them essential life skills such as time management, organization, and self-care techniques.
- Organize activities that enhance children's physical, emotional and social well-being.
Canadian Armed Forces
Department Of National Defence
02.2018 - 01.2022
- Honorably discharged from the forces with 4 years of clean service.
- Self-motivated, with a strong sense of personal responsibility. Able to manage time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Front End Coordinator
Advance Hair And Skin Surgery
12.2015 - 06.2017
- Improved customer satisfaction by efficiently managing front-end operations and addressing concerns promptly.
- Trained new employees on front-end systems, cash handling procedures, and proper customer service etiquette to promote consistency in the workplace experience for all customers.
- Managed inventory levels effectively to prevent stock-outs and ensure adequate product availability.
- Developed strong relationships with repeat customers, ensuring their needs were met consistently to encourage loyalty.
Education
Medical Office Assistant Diploma -
Reeves College
Edmonton, AB2015
Personal Support Worker Diploma -
Eastern College
Fredericton, NB2012
High School Diploma -
Oromocto High School
Oromocto, NB06.2011
Skills
- Calm Under Pressure
- Flexible and Adaptable
- Attention to Detail
- Time Management
- Customer Service
- Social Chameleon
Volunteer Work
2018-Current- Member of Board of Directors- Never Alone Peer Support Group
Timeline
Service Writer
Airdrie Trailer Sales
03.2024 - Current
Family Manager
Stay At Home Mom
01.2022 - 03.2024
Canadian Armed Forces
Department Of National Defence
02.2018 - 01.2022
Front End Coordinator
Advance Hair And Skin Surgery
12.2015 - 06.2017
Medical Office Assistant Diploma -
Reeves College
Personal Support Worker Diploma -
Eastern College
High School Diploma -
Oromocto High School
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