Ashley Brown
Brandon,Canada
Summary
To apply for a job that is full-time.
Diligent Front Desk Reception with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Dakota Urban Jordan’s Principle
03.2024 - 04.2025
- Hired on as an Administrative Assistant
- Worked for both Canupawakpa Dakota Nation and Birdtail Sioux First Nation
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Worked closely with both the management and finance teams in handling budget reconciliations, invoices and diligently tracking all incoming cheques and out going cheque requisitions for the clients and organization.
Line Cook, Kitchen Supervisor
Browns Social House
11.2018 - 03.2024
- Hired on as a Line Cook, immediately moved to Kitchen Supervisor
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Entrusted with building key to be an opener of the restaurant
- Worked with the Chef to complete duties such as making orders for the restaurant as well as counting Inventory
- Making sure prep is completed before the end of the day
- Completing daily cleaning duties
- Have the required aesthetics so food that is made is consistent
- Kept up with check lists that include temperature checks to make sure food is always safe to serve
- Made sure that all equipment was sanitized and cleaned every hour due to the pandemic
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Line Cook
Joe Beeverz Bar & Grill
03.2018 - 11.2018
- Hired on as line cook
- Trained to be a closer and was successful within a couple of shifts
- Prepping, labelling and storing food is a priority
- Making sure food specifications are being followed
- Keeping labour in control and sending cooks home when service isn’t busy
- Making prep lists and pulling frozen items as needed
- Communication with FOH so appetizers and entrees go out in a timely manner
- Working with speed and keeping the kitchen calm when service is at it’s busiest
Line Cook
Browns Social House
03.2015 - 09.2017
- Hired on as a Line Cook as one of the first employees to work for the Chain Restaurant
- In charge of making fresh food to order
- Prep is a part of the duties as it needs to be completed daily
- Cleaning the kitchen as well as the prep hall is a task that is required of all Line Cooks
- Working with speed and accuracy is needed
- Taking orders from our Chef and Sous Chefs to complete the task at hand
- Working under pressure builds strength to work in the kitchen
- Keeping great working relationships with fellow employees is a must as well
Clerical Support
Dakota Ojibway C.F.S
04.2014 - 02.2015
- Hired on as clerical support to assist with getting the files all caught up (casual)
- Was working throughout the year being a support for filing, phones and mail
- Working on CFSIS database helping social workers add file recordings and pictures to Child in Care’s profiles
- Answering phones daily with a welcoming, professional attitude
- Keeping up with confidential files, making sure they are updated and always available for when workers or supervisors request them
- Mail is sent out twice a week and I am there for support when there is a lot of data that needs to be entered for the mail to be sent out properly and kept confidential
- Greet visitors every day and help them find who they are looking to speak with
Human Resources Team Member
Target Brandon
02.2013 - 01.2014
- Hired as a Human Resources Team Member
- Help Team Leaders and Executive Team Leaders with Schedule questions and resolve them
- Provide the team with inviting off-stage areas, keeping them consistently neat, clean, and organized
- Make sure FFF (fast fun and friendly) events are being taken care of properly
- Answering the phones daily when there is no Store Operator scheduled
- Entering changes for payroll and making sure everyone gets paid for what they worked
- Run successful orientations and make sure that New Team Members get on-boarded properly
- Follow company procedures related to HR and handling confidential information
- Execute best practices to drive productivity
- On the sales floor as a back-up cashier as well as a zoning various departments of the store
- Making eye contact and greeting every guest with a welcoming attitude
Coordinator, Supervisor, Front Leader, Kitchen Leader, Manager
A&W Restaurant (Queens)
11.2011 - 12.2013
- Hired as a cashier originally
- My positions included Coordinator, Supervisor, Front Leader, Kitchen Leader and Manager
- Ran the store 5 days a week on my scheduled shifts
- Ensured customer service standards were kept during busy hours
- Would have successful opening shifts with opening the store by myself
- Answered phone calls professionally
- Did the daily cash close, daily time keep, daily cleaning and assigned co-workers to their own duties to get done during the day
- Scheduled interviews, did interviews and hired successful candidates
- Did inventory as well as ordering food and supplies for the store from a major supplier
- Made sure climate was great and that everyone was happy with their positions in the store
File Clerk
Dakota Ojibway Child & Family Service
11.2007 - 03.2011
- Hired as a File Clerk
- Handled all the Child in Care files, kept them up to date
- Answered phones at the front desk when I was needed
- Got requests from the social workers and their supervisors done
- Did upkeep with databases on the computer with Excel, Access and Word
- Was involved with the moving of the office to Carberry, in charge of transporting all the files and putting them together once the building was complete
- There was a lot of hard labour with approximately 2000 8lbs files
Education
High School Diploma -
Virden Collegiate Institute
Virden, MB01.2003
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- File organization
- Filing
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Dedicated team player
- Verbal communication
Certification
Class V License
Intermediate First Aid, CPR C &AED
Timeline
Administrative Assistant
Dakota Urban Jordan’s Principle
03.2024 - 04.2025
Line Cook, Kitchen Supervisor
Browns Social House
11.2018 - 03.2024
Line Cook
Joe Beeverz Bar & Grill
03.2018 - 11.2018
Line Cook
Browns Social House
03.2015 - 09.2017
Clerical Support
Dakota Ojibway C.F.S
04.2014 - 02.2015
Human Resources Team Member
Target Brandon
02.2013 - 01.2014
Coordinator, Supervisor, Front Leader, Kitchen Leader, Manager
A&W Restaurant (Queens)
11.2011 - 12.2013
File Clerk
Dakota Ojibway Child & Family Service
11.2007 - 03.2011
High School Diploma -
Virden Collegiate Institute
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