Ashley Brown
Fresno,CA
Summary
I am: Outgoing. Enthusiastic. Professional individual looking to expand my career and take on a new challenge in life. I love meeting new people and have superb communication skills, being able to build rapport quickly with customers and colleagues. My positive energy, can do attitude and excellent customer service experience are some of my biggest strengths.
Overview
11
11
years of professional experience
Work History
Server
Michelangelo's Pizzeria
05.2022 - Current
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Greeted customers, answered questions and recommended specials to increase profits
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shop Manager and Accounts Receivables Manager
Dolls, Bears, and More
02.2014 - 10.2022
- Sourced new products to diversify offerings
- Implemented innovative promotions to drive store revenue
- Worked with local vendors to keep costs low and build community relations
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Managed budgeting and financial planning, maintaining healthy cash flow.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Conducted regular audits of accounts receivable processes, identifying areas for improvement and implementing necessary changes.
- Negotiated favorable payment terms with clients experiencing financial difficulties, preserving valuable business relationships while securing outstanding payments.
- Collaborated with sales teams to ensure accurate customer data and credit limits, minimizing risks associated with extending credit to clients.
- Developed customized payment plans for high-value clients, enabling the company to secure larger deals while managing risk appropriately.
Accounts Receivable Coordinator and Office Manager
Advantage Paramedical
02.2016 - 02.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Streamlined payables and receivables processes by implementing efficient systems and software tools.
- Collaborated with sales team to ensure accurate invoicing and timely collections, resulting in improved cash flow.
- Maintained records by imaging invoices, debits, and credits.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
- Improved invoice processing time by creating a standardized template for all departments to use when submitting expenses.
- Streamlined client invoicing processes to ensure faster payment turnaround.
- Implemented electronic payment systems, reducing processing times and costs.
Education
Diploma -
Clovis West High School
Skills
- Microsoft Excel
- Accounts Receivable Software
- Invoice Processing
- General Ledger
- Bookkeeping
- GAAP understanding
- Accounting Principles
- SAP Knowledge
- Bank Reconciliation
- Bill Payment and Recordkeeping
- Accounts Receivable
- Bank Statement Reconciliation
- Financial records and reporting
Timeline
Server
Michelangelo's Pizzeria
05.2022 - Current
Accounts Receivable Coordinator and Office Manager
Advantage Paramedical
02.2016 - 02.2022
Shop Manager and Accounts Receivables Manager
Dolls, Bears, and More
02.2014 - 10.2022
Diploma -
Clovis West High School
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