Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
MANAGER / KEYHOLDER
Bluenotes
07.2022 - 09.2022
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Prepared and submitted reports to keep management informed of sales activities and progress.
Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Streamlined opening and closing procedures as integral member of store staff.
Used POS system to enter orders, process payments and issue receipts.
Handled cash with high accuracy and took care to check bills for fraud.
Opened and closed store [Number] days per week by counting registers, making deposits, and storing and filing all daily paperwork
CASHIER / CUSTOMER SERVICE
Healthy Planet
04.2022 - 06.2022
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
Processed refunds and exchanges in accordance with company policy.
Welcomed customers and helped determine their needs
Restocked and organized merchandise in front lanes
Learned duties for various positions and provided backup at key times
Stocked, tagged and displayed merchandise as required
Checked out customers at cash registry.
Utilized POS system to handle customer cash and credit card transactions.
Answered product questions using knowledge of sales and store promotions.
CASHIER / CUSTOMER SERVICE
Stitches
10.2019 - 12.2021
Answered questions about store policies and addressed customer concerns
Responded promptly to requests for assistance, spills and customer inquiries
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
Welcomed customers and helped determine their needs
Restocked and organized merchandise in front lanes
Learned duties for various positions and provided backup at key times
Stocked, tagged and displayed merchandise as required
Checked out customers at the cash registry.
Identified and resolved discrepancies and errors in customer accounts
Processed refunds and exchanges in accordance with company policy
Education
Office Administration Health Services - Health Care Administration
Centennial College
Scarborough, ON
04.2025
High School Diploma -
Cedarbrae Collegiate Institute
Scarborough, ON
01.2019
Skills
Sales and Marketing
Proficient communication
Work well independently as well as a group
Money management
Refine organizational and interpersonal skills
Issue and Conflict Resolution
Dependable and Responsible
MS Office , MS Word, and Outlook
Medical terminology
Customer service
Languages
English
Timeline
MANAGER / KEYHOLDER
Bluenotes
07.2022 - 09.2022
CASHIER / CUSTOMER SERVICE
Healthy Planet
04.2022 - 06.2022
CASHIER / CUSTOMER SERVICE
Stitches
10.2019 - 12.2021
Office Administration Health Services - Health Care Administration