Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Borgford

Grande Prairie

Summary

Experienced individual proudly offering nearly 10 years of managing the same gas bar location and various staff over the years. Strong communication skills, very tech savy and I learn very quickly. I enjoy handling high stress and high volume situations and there is nothing better than a new challenge. I take pride in customer service and building new relationships.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Gas Bar Manager

New Horizon Coop - Royal Oaks
05.2015 - Current
  • Managed a team of 10-12 employees, overseeing all hiring and disciplinary actions.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits, and helping create the budget before the beginning of each fiscal year.
  • Inventory management, reducing waste and doing all ordering for the stores needs.
  • Creating weekly schedules, daily sales, cash runs to the main office. Other office 365 and excel work as needed.
  • Working with margins and being left in charge of the tobacco margins for 5 stores within our retail. Slowly started to be in charge of some of the confectionary as well.

Pump Attendant and Weekend Supervisor

New Horizon Coop - Royal Oaks
01.2014 - 08.2014
  • Provided full serve fuel pumping as well as working on the tills.
  • Doing the saturday morning cash run to the main office
  • Supervising 3-4 coworkers making sure that the store ran well when manager was away.
  • General housekeeping


Barista

Seattles Best Coffee
06.2013 - 11.2013
  • Learned how to produce a variety of coffee and tea based beverages on the menu, as well as customized per customers order
  • Took orders, made drinks and kept the general store area clean and tidy


Evening Supervisor

A&W
08.2011 - 11.2013
  • Worked Drive-thru and cashier, taking orders, filling drinks and handling cash
  • Cooked food in the kitchen, ensuring orders were made to store standards and nothing was cross contaminated.
  • Kept the work areas clean and did general housekeeping

Education

High School Diploma -

Cowichan Open Learning Center
Duncan, BC
11-2014

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Staff training
  • Outgoing personality
  • Customer relationship building
  • Conflict resolution
  • Inventory control
  • Decision-making
  • Staff management

Certification

  • Alberta Food Safe
  • PTI - Propane Examiner Certificate
  • Alberta First Aid


Timeline

Gas Bar Manager

New Horizon Coop - Royal Oaks
05.2015 - Current

Pump Attendant and Weekend Supervisor

New Horizon Coop - Royal Oaks
01.2014 - 08.2014

Barista

Seattles Best Coffee
06.2013 - 11.2013

Evening Supervisor

A&W
08.2011 - 11.2013

High School Diploma -

Cowichan Open Learning Center
Ashley Borgford