ASHLEY BOLTON
Greater Toronto Area,ON
Summary
Versatile administrative and client service professional with 10+ years’ experience in executive support, financial services, sales operations, and hospitality. Recognized for optimizing workflows, ensuring data accuracy, and delivering exceptional customer experiences in fast-paced, high-volume environments.
Overview
13
13
years of professional experience
Work History
Managing Deputy Officer
Elections Ontario/Canada, City of Toronto
2023.01 - Current
- Oversaw multiple polling stations, ensuring compliance with electoral regulations and procedures.
- Coordinated logistics, including the distribution of materials and management of election staff.
- Addressed and resolved issues promptly to maintain smooth election day operations.
Chair – Fundraising Committee
Toronto Catholic District School Board
2021.09 - 2025.06
- Led the planning and execution of fundraising initiatives to support school programs.
- Collaborated with staff and community members to identify and pursue funding opportunities.
- Ensured transparency and accountability in managing funds raised.
- Raised $10,000 during a Halloween Walk-A-Thon for school supplies.
District Manager – B2B Sales
ADP Canada
2022.12 - 2023.04
- Developed and implemented sales strategies to acquire new business clients.
- Built and maintained strong relationships with key decision-makers in client organizations.
- Provided tailored solutions to meet client needs, enhancing customer satisfaction.
- Achieved 100% activity level for cold calls, client outreach, and meetings bookings.
Career Break – Family Caregiver
2019.01 - 2023.01
- Provided full-time care for a family member, managing daily activities and healthcare needs.
- Coordinated home renovation projects, overseeing contractors and ensuring timely completion.
- Maintained part-time employment in the hospitality industry, delivering quality customer service.
Personal Banking Representative
CIBC
2021.07 - 2022.07
- Delivered personalized banking services to clients, addressing their financial needs.
- Advised clients on suitable banking products and services to achieve their financial goals.
- Achieved a 100% risk score, consistently meeting internal compliance and security standards.
- Maintained a 100% voice verification enrollment rate, enhancing client security and streamlining authentication processes.
Concierge (Seasonal)
Toronto Marriott City Centre
2018.02 - 2018.08
- Assisted guests with reservations, transportation, and local information.
- Coordinated special requests and ensured guest satisfaction throughout their stay.
- Collaborated with hotel departments to fulfill guest needs efficiently.
Executive Administrator
Institute of Traditional Medicine
2012.09 - 2018.01
- Managed administrative tasks for 2,500 clients and students, handling 50–100 emails and phone calls daily.
- Coordinated meetings and events, ensuring all logistical aspects were handled.
- Supported financial operations through invoicing and bookkeeping tasks.
Education
Postgraduate Certificate - Financial Planning
George Brown College
Toronto, OntarioBachelor of Honors - International Development
Humber College
Toronto, OntarioBachelor of Arts & Social Sciences - Political Science
Dalhousie University
Skills
- Administrative & Data Management
- Financial Administration & Compliance
- Client Relations
- Scheduling & Coordination
- CRM & Database Systems
- Microsoft Office Suite
- Event & Fundraising Coordination
- Research & Reporting
Languages
English
Native or Bilingual
American Sign Language
Professional Working
Timeline
Managing Deputy Officer
Elections Ontario/Canada, City of Toronto
2023.01 - Current
District Manager – B2B Sales
ADP Canada
2022.12 - 2023.04
Chair – Fundraising Committee
Toronto Catholic District School Board
2021.09 - 2025.06
Personal Banking Representative
CIBC
2021.07 - 2022.07
Career Break – Family Caregiver
2019.01 - 2023.01
Concierge (Seasonal)
Toronto Marriott City Centre
2018.02 - 2018.08
Executive Administrator
Institute of Traditional Medicine
2012.09 - 2018.01
Postgraduate Certificate - Financial Planning
George Brown College
Bachelor of Honors - International Development
Humber College
Bachelor of Arts & Social Sciences - Political Science
Dalhousie University