Ashley Belhumeur
Gatineau,QC
Summary
Motivated candidate committed to gaining practical qualitative research experience by completing a full-time research project to gain insights into the methodological approaches of sociological research. Resourceful and adaptable individual with strong communication skills possessing excellent time management, multitasking, and organizational abilities. Knowledgeable in research areas and study procedures. Diligent, industrious, and Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager
The Oaks Residential Services, Shepherds of Good Hope
09.2019 - 01.2022
- • Demonstrated a high level of skill working independently and collaboratively in a team environment. (TEAMWORK)
• Coordinated administrative tasks, recognizing discrepancies and promptly addressing for resolution.
• Established positive rapport through partnerships with local organizations to expand access to social and community services.
• Arranged resources and assets for department activities to comply with industry standards and government regulations, exhibiting a high attention to detail.
• Supervised and mentored student placements, conveying needed competencies in a clear and effective manner.
Program Manager (acting)
The Oaks Residential Services, Shepherds of Good Hope
05.2021 - 07.2021
- • Demonstrated critical thinking and problem-solving skills through developing innovative and collaborative solutions. (Critical thinking)
- • Coordinated day-to-day operations to meet performance, quality, and service expectations that are unique to harm reduction/supportive housing environments.
- • Analyzed trends and data to inform decision-making and program development.
- • Streamlined communication channels for improved team collaboration and client satisfaction.
- • Researched best practices and developed strategies to improve program outcomes.
- • Gained extensive knowledge in data entry, analysis, and reporting.
Frontline Worker
Shepherds of Good Hope
10.2018 - 09.2019
- • Developed efficient time management skills while working within tight deadlines and a fast-paced environment.
- • Established and maintained positive relationships with service users.
- • Developed proactive listening skills by assisting clients in developing and setting realistic goals to promote positive change.
- • De-escalated stressful situations through individual crisis interventions.
Owner and Operator
A Friendly Touch Residential Cleaning
08.2011 - 08.2018
- • Conducted target market research to discover customer needs and analyze trends.
- • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- • Used problem-solving and issue-resolution skills to address client problems promptly and successfully.
- • Handled challenging situations, using strong analytical and problem-solving skills to develop effective solutions.
Administrative Assistant/ Publications Coordinator
Personnel Support Programs (PSP)
07.2008 - 06.2010
- • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- • Conducted thorough research to ensure accurate, relevant, and up-to-date information in publications.
- • Enhanced publication quality by implementing rigorous proofreading and editing processes.
- • Used critical thinking to break down problems, evaluate solutions and make decisions
Education
Honours Degree in Criminology and Criminal Justice - Sociology
Carleton University
Ottawa, ON06.2025
Bachelor of Arts - Indigenous Studies
Laurentian University
Sudbury, ONSkills
- Fifteen years of management experience with proven multitasking, organizational, problem-solving, time management, interpersonal and written communication skills
- Ten years multidisciplinary team environment experience with proven active listening, negotiation, and conflict resolution skills
- Five years administration experience with highly developed project planning and report writing skills
- Effective critical and analytical thinking skills
- Computer skills: Microsoft Word, Excel, and PowerPoint
- Experience research proposal writing
- Cultural and Social Awareness
Accomplishments
Awarded the Wing Commander's Award for work in revamping Wing-wide health and activities publications.
Resolved a toxic interdisciplinary work environment, establishing a cohesive positive environment for all employees.
Certification
- Non-Violent Crisis Intervention training
- Narcan administration training
- RCMP Victim Service training
- Air Force Safety Investigative Techniques Course
- General Air Force Safety Program-Safety Management Course
- International Wildlife Rehabilitation Council (I.W.R.C.)-Basic Wildlife Rehabilitation
Areas Of Interest
- Cycling, art, and nature.
Volunteer Experience
Volunteer Notetaker 01/2023 to Present
Paul Menton Centre for Students with Disabilities, Carleton University - Ottawa, ON
· Transcribes information, ideas, and opinions effectively, clearly, and concisely.
· Ethically and efficiently, complete tasks while leveraging the existing digital technologies.
Shelter Manager/Board of Directors 01/2011 to 10/2017
Street Cats Animal Rescue - Barrie, ON
· Cultivated strong working relationships with volunteers, fostering a positive environment.
· Evaluated and implemented new techniques to provide animal welfare education to community members.
· Collaborated with CEO in authoring shelter protocols.
· Worked alongside other members of the Board of Directors to make crucial decisions related to animal rescue.
Operations Volunteer 08/2009
Conseil International du Sport Militarie (CISM) Swimming – Montréal, QC
· Conducted and transcribed multi-sport athlete interviews for international CISM publication.
Participated in a cross-functional team, using critical thinking and problem-solving skills to address logistical concerns with event organizers and country leaders.
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Program Manager (acting)
The Oaks Residential Services, Shepherds of Good Hope
05.2021 - 07.2021
Assistant Manager
The Oaks Residential Services, Shepherds of Good Hope
09.2019 - 01.2022
Frontline Worker
Shepherds of Good Hope
10.2018 - 09.2019
Owner and Operator
A Friendly Touch Residential Cleaning
08.2011 - 08.2018
Administrative Assistant/ Publications Coordinator
Personnel Support Programs (PSP)
07.2008 - 06.2010
Honours Degree in Criminology and Criminal Justice - Sociology
Carleton University
Bachelor of Arts - Indigenous Studies
Laurentian University
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