Customer Care Representative
Rogers
Maple Ridge, British Columbia
- Assisted customers with inquiries regarding services and products.
- Processed customer orders and managed service requests efficiently.
- Educated customers on product features and benefits effectively.
- Handled escalated complaints with professionalism and empathy.
- Participated in team meetings to discuss strategies for improving customer satisfaction levels.
- Kept customer and system account information accurate and current to support timely resolutions for concerns.
- Assisted in loading and unloading goods at the warehouse as needed.