ASHLEY-ANNE WILLIAMS
Toronto,Canada
Summary
Motivated and dependable professional with over 4 years of sales and customer service experience, combined with formal training in Baking and Pastry Arts Management from Humber College. Skilled in delivering excellent service, supporting team operations, and creating quality baked goods. Quick learner, adaptable, and committed to exceeding expectations in both customer-facing and kitchen environments.
Overview
8
8
years of professional experience
Work History
Sales Representative / Customer Service
01.2018 - Current
- Assisted customers with purchases, inquiries, and product information.
- Handled cash and transactions accurately and efficiently.
- Built strong customer relationships by providing friendly and attentive service.
- Supported team operations by filling in where needed to maintain smooth workflow.
Education
Baking and Pastry Arts Management Program
Humber College
Toronto, ONSkills
- Customer Service: Greeting customers, answering inquiries, resolving concerns, and ensuring satisfaction
- Baking: Preparation of pastries, breads, and desserts; knowledge of food safety and presentation standards
- Teamwork: Able to work collaboratively in fast-paced environments
- Communication: Clear and professional in both written and verbal interactions
- Adaptability: Quick to learn new processes and systems
Highlights of Qualifications
- 4+ years of experience in sales and customer service.
- Training in Baking and Pastry Arts Management (Humber College).
- Skilled in assisting customers, handling transactions, and maintaining positive client relationships.
- Proficient in Microsoft Office Suite (Word, Excel, Access, PowerPoint).
- Strong organizational skills with the ability to delegate and prioritize tasks.
- Dependable, reliable, and willing to take on additional responsibilities as needed.
Timeline
Sales Representative / Customer Service
01.2018 - Current
Baking and Pastry Arts Management Program
Humber College
Similar Profiles
Adrián Pópulo QuirogaAdrián Pópulo Quiroga
Canguro at NACanguro at NA
Savanna FosterSavanna Foster
Personal Babysitter at NAPersonal Babysitter at NA
Elizabeth Paige SessomsElizabeth Paige Sessoms
Stay-at-Home Parent at NAStay-at-Home Parent at NA
Apaar SinghApaar Singh
Restaurant – Waitress & Kitchen Team Member at NARestaurant – Waitress & Kitchen Team Member at NA
Jason YeungJason Yeung
Graduate Research Assistant at Douglas Stephan Group, University of TorontoGraduate Research Assistant at Douglas Stephan Group, University of Toronto