Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Ashley Almond

Sherwood Park,AB

Summary

While delegation is crucial to running a successful business, you need to be confident that the person assisting you is capable, efficient, accurate, and conscientious. As a contract real estate assistant, I offered my clients industry knowledge and expertise, competence and capability, readiness and accuracy. With my customer-facing and childcare background, I’ve honed my ability to tackle challenges with calm confidence and I understand the value of relationship building. Together with my experience as a real estate assistant, I offer assistance you can count on when you need it. Prioritizing not just quickness, but also preciseness, I ensure that every document is complete fully and accurately and I’m accustomed to turning around work on tight timelines.

Diligent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

2021
2021
years of professional experience

Work History

Business Transcriptionist

Athena Raypold
Sherwood Park, AB
01.2019 - 07.2020
  • Transcribed audio recordings with high accuracy and attention to detail.
  • Reviewed transcripts for clarity, ensuring adherence to client specifications.
  • Utilized transcription software to streamline workflow and enhance efficiency.
  • Collaborated with team members to address transcription challenges and improve processes.
  • Managed multiple projects simultaneously while maintaining deadlines and quality standards.
  • Provided feedback on transcription practices to optimize performance and output quality.

Real Estate Assistant

Elan Burns
Sherwood Park, AB
2019 - 2019
  • Coordinated property showings, ensuring timely communication with clients and agents.
  • Managed transaction documents, maintaining organization and accuracy throughout processes.
  • Supported team in preparing market analysis reports to inform strategic decisions.
  • Assisted in property listings by creating and updating marketing materials for client outreach.
  • Assisted in preparing real estate documents, ensuring compliance with legal standards.
  • Conducted market research to assist agents in pricing strategies and competitive analysis.
  • Streamlined office operations by implementing digital filing systems for efficient document retrieval.
  • Maintained accurate records of transactions, improving data integrity and reporting processes.
  • Maintained efficient office operations by handling errands and administrative functions.

REAL ESTATE ASSISTANT

THE MACINTOSH GROUP
01.2015 - 01.2018
  • Administrative support for five real estate agents including bookings, listings, sales packages, contracts, and real property reports.

CUSTOMER SERVICE REPRESENTATIVE + RECEPTION

ORANGE THEORY FITNESS
01.2014 - 01.2015
  • Opening gym, setting up clients in system, sales, office support.

CONTRACT DATA ENTRY CLERK

MARITIME ACCOUNTING
01.2014 - 01.2015
  • Data entry, accuracy checks.

LICENSED CHILD CARE PROVIDER

SELF-EMPLOYED
01.2003 - 01.2015
  • Business owner and manager, child development and care.

CASHIER AND CUSTOMER SERVICE REPRESENTATIVE

VALUE VILLAGE
01.2010 - 01.2012
  • Customer service, cashier, maintenance, costume consultant.

OFFICE CLERK

HBC HOME OUTFITTERS
01.2006 - 01.2007
  • Gift registry lead, bookings, data entry, trade show planning, and program promotion, reporting.

Education

High School Diploma -

ARCHBISHOP O'LEARY HIGH SCHOOL
06-2000

Skills

  • Real estate evaluations
  • Real estate listings
  • Real estate marketing
  • Closing documentation
  • Docusign
  • MLS, Realtor Link, EREB
  • Price reductions
  • Relistings
  • Terminations
  • Pendings
  • Solds
  • Tracking & Stats
  • Web forms
  • Documents & Signage
  • Attention to detail
  • Data entry proficiency
  • Microsoft Office Suite
  • Adobe Acrobat
  • Dropbox OneDrive
  • BombBomb
  • Oncall tight timelines
  • Active listening
  • Client relations
  • Customer service
  • Client support
  • Team collaboration
  • Exceptional customer care
  • Reliability and punctuality
  • Strong work ethic
  • Time management skills
  • Deadline management
  • Confidentiality and discretion
  • Continuous improvement
  • Critical analysis
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Money handling
  • Reliability and punctuality
  • Critical thinking and analysis

Interests

  • Enjoy participating in cycling for overall physical and mental well-being
  • Outdoor Recreation
  • Hiking
  • Camping
  • Crafting, beading, sewing, embroidery and DIY Projects
  • Avid reader
  • Spending time with my family and pets
  • Video games

Timeline

Business Transcriptionist

Athena Raypold
01.2019 - 07.2020

REAL ESTATE ASSISTANT

THE MACINTOSH GROUP
01.2015 - 01.2018

CUSTOMER SERVICE REPRESENTATIVE + RECEPTION

ORANGE THEORY FITNESS
01.2014 - 01.2015

CONTRACT DATA ENTRY CLERK

MARITIME ACCOUNTING
01.2014 - 01.2015

CASHIER AND CUSTOMER SERVICE REPRESENTATIVE

VALUE VILLAGE
01.2010 - 01.2012

OFFICE CLERK

HBC HOME OUTFITTERS
01.2006 - 01.2007

LICENSED CHILD CARE PROVIDER

SELF-EMPLOYED
01.2003 - 01.2015

Real Estate Assistant

Elan Burns
2019 - 2019

High School Diploma -

ARCHBISHOP O'LEARY HIGH SCHOOL
Ashley Almond