Ashley Agostini
San Diego
Summary
Experienced bartender and hospitality professional with over 5+ years in high-volume restaurant and entertainment environments. Skilled in cocktail preparation, guest engagement, upselling, cash handling, and maintaining fast-paced bar service while delivering exceptional customer experiences. Known for strong multitasking abilities, team leadership, and creating a welcoming atmosphere that drives repeat business.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MOD / Front Desk Sales Associate
Hot 8 Yoga
San Jose, CA
11.2024 - 02.2026
- Delivered customer-focused service in a high-traffic studio environment
- Managed memberships, retail sales, and POS transactions
- Handled customer relations and conflict resolution with professionalism
- Supported opening/closing duties and daily operational flow
Assistant General Manager
State Of Mind Public House
Los Altos, CA
10.2022 - 02.2026
- Supported daily operations of a fast-paced restaurant with heavy guest volume
- Assisted bartenders and FOH staff during service to maintain workflow efficiency
- Supervised service standards and ensured exceptional guest experience
- Resolved customer concerns professionally in high-pressure situations
- Oversaw cash handling, nightly reconciliation, and staff coordination
- Trained new hires on service, POS systems, and hospitality standards
Receptionist / Veterinary Assistant
Mission Valley Pet Clinic
San Diego, CA
06.2020 - 08.2022
- Managed front desk operations, ensuring smooth check-in and check-out processes for clients and pets.
- Scheduled appointments efficiently, optimizing clinic workflow and enhancing client satisfaction.
- Handled multi-line phone system, directing calls to appropriate staff members promptly.
- Maintained accurate patient records using electronic health record (EHR) systems, ensuring compliance with regulations.
- Assisted veterinarians with administrative tasks, improving overall clinic productivity and service delivery.
Bartender
Dave and Buster
San Diego, CA
08.2019 - 08.2022
- Prepared and served alcoholic and non-alcoholic beverages in a high-volume bar environment
- Provided attentive guest service while managing multiple orders efficiently during peak service hours
- Recommended cocktails, beers, and menu pairings to increase sales and guest satisfaction
- Maintained bar cleanliness and compliance with health and safety standards
- Managed cash handling, POS transactions, tabs, and closing procedures
- Monitored inventory levels and assisted with restocking and bar organization
Education
Associate of Science - History
San Diego Mesa College
San Diego, CA05.2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Money handling
- Team leadership
Certification
- ServSafe, #7044012, Exp: 5/1/2027
- Responsive Beverage Server, Exp: 5/1/2027
Timeline
MOD / Front Desk Sales Associate
Hot 8 Yoga
11.2024 - 02.2026
Assistant General Manager
State Of Mind Public House
10.2022 - 02.2026
Receptionist / Veterinary Assistant
Mission Valley Pet Clinic
06.2020 - 08.2022
Bartender
Dave and Buster
08.2019 - 08.2022
Associate of Science - History
San Diego Mesa College