Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Certification
Timeline
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Ashleigh King

Peterborough,ON

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

3
3
years of professional experience

Work History

Team Lead

Swiss Chalet
10.2022 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

Front Office Volunteer

The Art School Of Peterborough
09.2021 - 02.2022
  • Enhanced visitor experience by providing friendly and efficient front desk services.
  • Served as a reliable point of contact for guests seeking assistance or information about facility offerings.
  • Organized and maintained accurate records of guest information, contributing to improved customer service.
  • Managed incoming calls, directing them to appropriate departments or team members for resolution.
  • Maintained cleanliness and orderliness of the front office area, creating a pleasant environment for guests upon arrival.

Education

High School Diploma -

Adam Scott Collegiate Vocational Institute
Peterborough, ON
06.2023

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Workplace Safety
  • Quality Control
  • Complaint resolution
  • Diversity and Inclusion
  • Teamwork and Collaboration
  • Attention to Detail
  • Conflict Resolution

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Food Handlers

Timeline

Team Lead

Swiss Chalet
10.2022 - Current

Front Office Volunteer

The Art School Of Peterborough
09.2021 - 02.2022

High School Diploma -

Adam Scott Collegiate Vocational Institute
Ashleigh King