ASHLEIGH JONES
Toronto,Ontario
Summary
Reliable and detail oriented, with strong communication and problem-solving skills, ensuring seamless coordination and customer satisfaction. Self sufficient with a willingness to learn in a new environment and take on any tasks to gain knowledge and become a strong team member. As well as demonstrated ability to thrive in fast-paced environments and collaborate with diverse teams, ensuring smooth operations.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Yacht Crew
Sydney Sundancer Luxury Yacht Charter
Airlie Beach, Australia
10.2024 - 11.2024
- Maintained cleanliness of the vessel with routine scrubbing and polishing duties.
- Provided excellent hospitality services to guests onboard, enhancing their experience.
- Conducted thorough checks of safety equipment for passengers' protection.
- Assisted in docking procedures to ensure safe arrival at ports.
Server
Abbey Road Cafe
Melbourne, Australia
04.2024 - 08.2024
- Managed closing duties such as restocking service stations, cleaning and preparing dining room for next day service.
- Collaborated with colleagues to ensure a pleasant dining experience for all guests.
- Memorized frequent customer preferences to build relationships and loyalty.
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
Supervisor
Eastbound Brewing Company
Toronto, ON
07.2021 - 02.2024
- Lead a team through dinner service while managing a busy section, keeping a balanced flow of service.
- Assigned duties and shifts to restaurant staff according to workload requirements.
- Performed opening and closing duties including balancing cash and compiling receipts, reconciling tills, and making sure security alarms are set and the restaurant is properly closed.
Lead Server
Maha's Fine Egyptian Cuisine
Toronto, ON
03.2020 - 06.2021
- Provided fast and friendly service while helping bussers flip tables and welcome in new guests.
- Manage the reservation system and ensure all tables are set for service.
- Monitored dining room for cleanliness and proper set-up at all times.
Bartender
Queen Margherita Pizza
Toronto, ON
01.2019 - 03.2021
- Crafted specialty cocktails according to customer specifications.
- Trained and mentored new team members in proper bar operations.
- Managed stock levels efficiently, preventing shortage during peak hours.
Skills
- Mixology techniques
- Customer Service
- Night shift availability
- Bar equipment usage
- Reservation system use
Certification
Smart Serve
Timeline
Yacht Crew
Sydney Sundancer Luxury Yacht Charter
10.2024 - 11.2024
Server
Abbey Road Cafe
04.2024 - 08.2024
Supervisor
Eastbound Brewing Company
07.2021 - 02.2024
Lead Server
Maha's Fine Egyptian Cuisine
03.2020 - 06.2021
Bartender
Queen Margherita Pizza
01.2019 - 03.2021
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