Having gained extensive knowledge and expertise in managing data entry tasks throughout 15 years customer service experience, the ability to assess, analyze and input data accurately and efficiently has consistently proven to be a valuable asset in previous positions. Now, seeking to pivot this expertise to a data entry role, a wealth of knowledge, attention to detail, and commitment to excellence will be applied in a new capacity.
Hi, I’m
Ashleigh Henczel
Abbotsford,BC
Summary
Overview
15
years of professional experience
Work History
Ridestore, Inc.
CUSTOMER EXPERIENCE TEAMMATE
10.2021 - 03.2023
Job overview
- Utilized various computer programs to input data and perform searches
- Followed established protocols and processes to ensure data accuracy and consistency
- Reviewed and verified data for completeness and accuracy
- Communicated effectively with team members to ensure deadlines were met
- Utilized chat platforms to deliver outstanding customer service
- Developed efficient writing skills through continued correspondence with upwards of 100 chat conversations or emails a day
HD Supply Brafasco
COUNTER SALES ASSOCIATE
05.2018 - 05.2021
Job overview
- Processed and inputted customer orders into company software
- Ensured accuracy of order details and customer information
- Utilized Microsoft Excel to maintain inventory records and resolve discrepancies
- Communicated with vendors to resolve order issues and ensure timely delivery
- Performed other administrative duties as required
Moores Clothing For Men
WARDROBE CONSULTANT
11.2012 - 04.2018
Job overview
- Entered customer orders into company software and ensured accuracy of details
- Performed data entry for inventory management and ordering processes
- Tracked stock using company inventory management software.
- Communicated effectively with team members to ensure smooth operations
- Performed other administrative duties as required
Save-On Foods
FLORAL CLERK
01.2008 - 11.2012
Job overview
- Entered customer orders into company software and ensured accuracy of details
- Performed data entry for inventory management and ordering processes
- Tracked stock using company inventory management software.
- Communicated effectively with team members to ensure smooth operations
- Performed other administrative duties as required
Education
University of The Fraser ValleyAbbotsford, BC
Business Administration Diploma
03.2024
University Overview
Skills
- Typing Proficiency
- Time Management
- Attention to Detail
- Organization
- Conflict Resolution
- Problem-Solving
- Customer Communication Platforms: LiveChat, Front, Instagram
- Workspaces: Google, Slack, Asana
Timeline
CUSTOMER EXPERIENCE TEAMMATE
Ridestore, Inc.
10.2021 - 03.2023
COUNTER SALES ASSOCIATE
HD Supply Brafasco
05.2018 - 05.2021
WARDROBE CONSULTANT
Moores Clothing For Men
11.2012 - 04.2018
FLORAL CLERK
Save-On Foods
01.2008 - 11.2012
University of The Fraser Valley
Business Administration Diploma
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