Ashleigh Good
North Motton,Tas
Summary
Dynamic professional with a proven track record at Grange Resources, enhancing safety and streamlining operations. Expert in animal care and heavy lifting, I excel in guest relations and riding instruction, significantly improving customer loyalty and operational efficiency. Skilled in troubleshooting and team collaboration, I drive results with a focus on safety and quality.
Overview
12
12
years of professional experience
Work History
Head Wrangler
Three Bars Ranch
05.2024 - 10.2024
- Supervised safety procedures during horse rides and interactions to provide safe and enjoyable ranch stays for guests.
- Maintained inventories and supplies for [Number] animals' care plans and habitats.
- Oversaw inventory management for feed, supplies, tack items, resulting in cost savings from bulk purchasing discounts.
Assistant Shotfirer
Grange Resources
03.2022 - 05.2024
- Enhanced safety measures for the team by implementing strict adherence to regulations and guidelines during blasting operations.
- Maintained a safe working environment by consistently adhering to company safety protocols while handling hazardous materials during transport, storage, and use.
- Prevented accidents or misfires through diligent inspection of connections, circuits, and firing systems before each blast operation.
- Contributed to effective teamwork by collaborating closely with supervisors and colleagues in planning and executing blasts safely and efficiently.
- Expedited post-blast cleanup procedures by coordinating with site personnel and ensuring timely removal of debris, minimizing project downtime.
Machine Operator
Grange Resources
12.2017 - 03.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Customer Service Representative
Serco Global Services
01.2013 - 12.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Shotfirer License -
Blast Management International
Savage River11.2023
Provide Work Skill Instruction -
Transtegic Training
Australia02.2023
Cert 3 - Surface Extaction
Triple 0 Solutions Pty Ltd
Australia11.2019
Cert 3 - Customer Contact
Serco Global
Australia01.2015
Skills
- Guest Relations
- Riding instruction
- Trail Guiding
- Dependable and Hardworking
- Heavy Lifting
- Troubleshooting skills
- Animal Care
- First Aid Training
- Hazard Identification
- Shot Hole Loading
- Blast Design Expertise
- Detonation Timing
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Worksite safety
- Multitasking Abilities
- Reliability
- Excellent Communication
Languages
English
Native or Bilingual
Timeline
Head Wrangler
Three Bars Ranch
05.2024 - 10.2024
Assistant Shotfirer
Grange Resources
03.2022 - 05.2024
Machine Operator
Grange Resources
12.2017 - 03.2022
Customer Service Representative
Serco Global Services
01.2013 - 12.2017
Shotfirer License -
Blast Management International
Provide Work Skill Instruction -
Transtegic Training
Cert 3 - Surface Extaction
Triple 0 Solutions Pty Ltd
Cert 3 - Customer Contact
Serco Global
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