Ashleigh Davis
Roseville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Services Coordinator
Fusion 3 Salon
01.2024 - 06.2024
- Booked appointments, accepted payments and answered calls.
- Increased repeat bookings through proactive outreach efforts targeting previous guests with personalized offers.
- Assisted guests with special requests, ensuring personalized service and memorable stays.
- Enhanced guest satisfaction by efficiently addressing and resolving concerns in a timely manner.
- Maintained detailed records of guest preferences, enabling tailored services during return visits.
Client Service Coordinator
Tans Plus Med Spa
08.2023 - 01.2024
- Maintained detailed records of client interactions, enabling better tracking of account history and facilitating continuity among team members handling the same accounts.
- Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues efficiently.
Hostess
The Grille At Blackhawk
09.2021 - 01.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times, hours, menu items.
- Supported servers, food runners, and bussers to maintain dining area.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with house staff to to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
Sales Associate Specialist
Shoe Palace & NIKE
01.2019 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions.
Nursing Student
Volunteer
12.2020 - 01.2021
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Followed directions of licensed nurses.
- Upheld infection control and prevention policies across different patient-facing areas.
Education
Esthetics - Esthetician
Jd Academy of Salon & Spa
Danville, CA08-2024
Completed 300 Hrs - Nursing
Unitek College
Associate of Arts - Psychology
Diablo Valley College
2025
Skills
- Privacy and Confidentiality
- Attention to Detail
- Clear Client Communication
- Customer Service and Cash Handling
- Order Processing
- Teamwork and Collaboration
- Client Servicing in Spa Setting
- POS Systems and Ordering Platforms
Certification
CPR - American Heart Association
Child Babysitting Safety - American Safety Academy
Barbicide - Barbicide Disinfection
Dermalogica Back-bar
Timeline
Guest Services Coordinator
Fusion 3 Salon
01.2024 - 06.2024
Client Service Coordinator
Tans Plus Med Spa
08.2023 - 01.2024
Hostess
The Grille At Blackhawk
09.2021 - 01.2023
Nursing Student
Volunteer
12.2020 - 01.2021
Sales Associate Specialist
Shoe Palace & NIKE
01.2019 - 06.2021
Completed 300 Hrs - Nursing
Unitek College
Associate of Arts - Psychology
Diablo Valley College
Esthetics - Esthetician
Jd Academy of Salon & Spa
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