Ashleigh Dalessio
Visalia
Summary
Professional Warehouse Manager, over 5 years of expertise in supervising and training up to 20 employees. Specializing in working in large warehouses. Meticulously managing logistics, planning employee schedules, communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting, as well as corporate scheduling for inventory demand.
Overview
21
21
years of professional experience
Work History
Store Manager
Dollar Tree Stores
09.2023 - Current
- Developed and implemented store operational strategies to enhance efficiency and customer satisfaction.
- Trained and mentored team members to ensure high performance and adherence to company policies.
- Monitored inventory levels and coordinated restocking efforts to optimize product availability.
- Analyzed sales trends and adjusted merchandising strategies to maximize revenue generation.
- Oversaw daily store operations, ensuring compliance with safety standards and regulatory requirements.
- Cultivated strong customer relationships through effective communication and exceptional service delivery.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Freight Manager
Dollar Tree
08.2019 - 09.2023
- Trained new staff in job duties, company policies and safety procedures for rapid onboarding
- Organized records of vehicles, schedules and completed orders
- Expedited resolutions of shipping errors and packaging mistakes
- Oversaw warehouse staff and maintained efficiency in a fast-paced environment
- Reviewed established business practices and improved processes to increase efficiency and reduce expenses without compromising customer service levels
- Reduced worker accidents by implementing improved safety standards and monitoring procedures
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue
- Led value-added customer service team that consistently over-delivered customer expectations
Front End Manager
Dollar Tree
10.2018 - 08.2019
- Maintained strong customer relations and effective customer service standards
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities
- Oversaw cashier operations, bookkeeping and security
- Coached employees through day-to-day work and complex problems
- Evaluated employee performance and made recommendations for improvements
- Motivated employees to perform at peak productivity with morale-boosting programs
- Recorded financial transactions and performed account reconciliations
- Trained team members in successful strategies to meet operational and sales targets
- Trained employees on methods for handling various aspects of sales, complicated issues, and difficult customers
- Greeted visitors and customers upon arrival, helped locate products and answered questions to build rapport and retention
- Kept orderly and accurate accounting records by monitoring sales documentation
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation
Cashier
Dollar Tree
07.2018 - 10.2018
- Operated cash register for cash, check, and credit card transactions
- Excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, join reward programs, locate seasonal promotions
Cashier / Team Lead
99 Cents Only
10.2014 - 04.2016
- Trained team members on cash register operation and cash handling
- Quickly and accurately counted drawers at start and end of each shift
- Communicated with customers and team members to solve problems
- Operated POS cash register and equipment to collect payments
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring
- Monitored areas for security issues and safety hazards
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Processed checks, cash and credit purchases or refunds
- Educated employees on register use, merchandising and customer service
- Checked identification for proof-of-age for alcohol and tobacco sales
- Developed standard operating procedures
Cashier / Team Lead
Flying J Travel Center
02.2013 - 11.2014
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
- Helped customers complete purchases, locate merchandise as well as join reward programs
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs
- Assisted customers by answering questions and fulfilling requests
- Restocked and organized merchandise in front lanes
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Processed checks, cash and credit purchases or refunds
- Received and processed customer payments
- Educated employees on register use, merchandising and customer service
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Analyzed purchases for signs of fraud
- Reviewed and resolved differences between accounting information and cash drawer
- Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue
Butcher / Cashier
Rob’s Meat Co.
01.2004 - 05.2012
- Cut, trimmed, and ground meats such as beef, pork, and poultry to prepare for packaging and sale
- Cut meats to customer specifications and answered questions about specialty products
- Verified proper inventory levels, product quality and freshness to prevent sale of spoiled products
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases
- Performed meat inspections and checked temperature environment to maximize food safety
- Used a boning knife, skewers and twine to shape, lace, and tie roasts
Education
High School Diploma -
Fraizer Mountain High School
Lebec, CA06.2006
Skills
- Customer Care
- Routine Equipment Maintenance
- Cargo and Freight
- Store Management
- Client Needs Assessment
- Team Training
- Freight Flow
- Staff Development
- Hazardous Material Tracking
- Complaint Investigation and Resolution
- Distribution and Warehousing
- Performance Monitor
- Store operations
- Training and mentoring
- Store opening and closing
- Inventory management
- Cash management
- Shift scheduling
- Outstanding communication skills
Accomplishments
- Achieved the top 100 national store ranking within 2 years, concurrently.
- Supervised team of 22 staff members.
- Achieved accurate inventory (2 years) by completing annual inventory control, with accuracy and efficiency within projected timeframe.
Timeline
Store Manager
Dollar Tree Stores
09.2023 - Current
Freight Manager
Dollar Tree
08.2019 - 09.2023
Front End Manager
Dollar Tree
10.2018 - 08.2019
Cashier
Dollar Tree
07.2018 - 10.2018
Cashier / Team Lead
99 Cents Only
10.2014 - 04.2016
Cashier / Team Lead
Flying J Travel Center
02.2013 - 11.2014
Butcher / Cashier
Rob’s Meat Co.
01.2004 - 05.2012
High School Diploma -
Fraizer Mountain High School
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