Ashleigh Arnold
North Hollywood
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Teachers on Reserve
Valencia
11.2022 - Current
- Encouraged student participation and active learning in the classroom.
- Served as a mentor for new substitute teachers when necessary.
- Addressed individual student needs and accommodated learning differences.
- Maintained classroom order and enforced school and class rules.
- Managed classroom environments to ensure a safe and productive learning experience.
Shop Associate
Equinox Century City
Century City
11.2018 - 11.2022
- Performed daily opening and closing procedures such as counting cash drawers and checking all equipment for proper functioning.
- Assisted customers in locating items and answering product questions.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Provided excellent customer service by greeting guests, addressing inquiries, and responding to complaints.
Sales Associate
Saks Fifth Avenue
Beverly Hills
11.2018 - 11.2020
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Answered customer inquiries regarding product features, pricing, and availability.
- Upsold additional items based on customer interests and needs.
- Greeted customers to determine wants or needs.
- Handled returns and exchanges according to company policies.
Sales Associate
Lord & Taylor
Sterling Heights
09.2017 - 11.2018
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed promotional strategies to increase sales volume.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customer inquiries regarding product features, pricing, and availability.
- Adhered to company initiatives and achieved established goals.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Education
Bachelor of Arts - Dance, Sociology
Western Michigan University
Kalamazoo, MI04.2017
High School Diploma -
Fraser High School
Fraser, MI06.2013
Skills
- Inventory management
- Product knowledge
- Customer service
- Visual merchandising
- Communication skills
- Active listening
Timeline
Substitute Teacher
Teachers on Reserve
11.2022 - Current
Shop Associate
Equinox Century City
11.2018 - 11.2022
Sales Associate
Saks Fifth Avenue
11.2018 - 11.2020
Sales Associate
Lord & Taylor
09.2017 - 11.2018
Bachelor of Arts - Dance, Sociology
Western Michigan University
High School Diploma -
Fraser High School