Ashleena Beryar
Richmond
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere. Able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve on tasks and personal contributions to increase team success against challenging performance targets.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Specialist
Catalyst Kinetics Group
07.2024 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Confirmed appointments, communicated with patients, and updated patient records.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to patients.
Warehouse Packer and Picker
Aritzia Distribution Centre
10.2021 - 03.2024
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality of orders.
Hostess/Server
Boston Pizza (Queensborough Location)
03.2018 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Psychology
Simon Fraser University
Burnaby, BC06-2025
Skills
- Proficient in Microsoft Office
- Leadership
- Customer Service
- Problem-Solving
- Effective Multitasking
- Cash Handling
- Phone Etiquette
- Time Management
Certification
First Aid Certification (St. John Ambulance)
- Standard First Aid - with CPR-C-AED
- Obtained August 2023
Naloxone Training (Toward the Heart)
- Obtained April 2023
Timeline
Customer Service Specialist
Catalyst Kinetics Group
07.2024 - Current
Warehouse Packer and Picker
Aritzia Distribution Centre
10.2021 - 03.2024
Hostess/Server
Boston Pizza (Queensborough Location)
03.2018 - 09.2021
Bachelor of Arts - Psychology
Simon Fraser University
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