Ashleen Pratap
Sacramento
Summary
Adept at project coordination and financial analysis, I significantly enhanced operational efficiency at Store & Go. With a proven track record in vendor management and client support, my strategic market research skills and effective communication have consistently driven improvements and achievements across diverse managerial roles, including a notable tenure at Home Depot.
Overview
22
22
years of professional experience
Work History
Property Manager
Store & Go
Sacramento
07.2016 - Current
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Handled resident complaints and expedited maintenance requests.
- Directed collection of insurance premiums, taxes, and incurred operating expenses.
- Coordinated with vendors for the procurement of services such as repairs, renovations,and landscaping.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
Project Manager
Home Depot
Ranch Cordova
11.2009 - 06.2018
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
- Drafted reports summarizing progress made on projects for review by the executive leadership team.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Drove continuous improvement of the project delivery process by providing strong leadership.
- Developed and maintained project plans, timelines, and budgets.
Office Manager
Boston Barricade
Rancho Cordova
01.2015 - 07.2016
- Resolved customer inquiries promptly while maintaining positive relationships with clients.
- Developed effective communication strategies between departments within the organization.
- Managed the office budget to handle inventory, postage, and vendor services.
- Proposed or approved modifications to project plans.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
Human Resources Manager
Automotive Service Training
Auckland , New Zealand
05.2007 - 10.2009
- Organized employee directories and updated individual contact information.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Launched wellness plans to reduce stress, boost morale, and increase productivity.
- Scheduled random drug testing for employees to diminish regularity risks.
- Developed compensation packages that are competitive yet cost effective for the organization.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
Correctional Officer
Fiji Prison services
Suva
11.2002 - 09.2008
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Provided first response medical care in emergency situations until professional medical staff could take over.
Education
Associate of Science - Business Administration And Management
American River College
Sacramento, CA11-2024
Skills
- Project Coordination
- Financial analysis
- Client Support
- Market research
- Vendor management
- Data analysis
Timeline
Property Manager
Store & Go
07.2016 - Current
Office Manager
Boston Barricade
01.2015 - 07.2016
Project Manager
Home Depot
11.2009 - 06.2018
Human Resources Manager
Automotive Service Training
05.2007 - 10.2009
Correctional Officer
Fiji Prison services
11.2002 - 09.2008
Associate of Science - Business Administration And Management
American River College
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