ASHLEEN BAHIA
Caledon,Canada
Summary
Motivated and detail-oriented university student with a strong work ethic and a passion for continuous learning. Bring proven organizational skills, a collaborative mindset, and a creative approach to problem-solving. Eager to contribute to a dynamic team environment while developing and expanding expertise in customer service.
Overview
3
3
years of professional experience
Work History
Customer Service
Forever 21
06.2022 - 01.2025
- Deliver attentive customer service on the sales floor by assisting with product inquiries and providing knowledgeable support
- Support fitting room operations by attending to customer needs and ensuring an organized, welcoming environment
- Maintain store presentation and inventory by restocking shelves, organizing displays, and upholding cleanliness standards
- Collaborate across multiple departments to provide flexible support and ensure smooth day-to-day store operations
Sales Associate
Toys R Us
10.2021 - 12.2021
- Provide personalized customer service by assisting clients in locating products both in-store and over the phone
- Process transactions efficiently, including cash, returns, and gift card purchases, while maintaining a friendly checkout experience
- Maintain inventory accuracy by restocking merchandise, organizing displays, and ensuring cleanliness in assigned departments
Education
Bachelor of Arts - Communications
Wilfred Laurier University
Waterloo, ON06-2029
Skills
- Strong Organizational Abilities – Efficiently manage tasks, time, and resources to maintain productivity and order
- Quick Learner – Adapt rapidly to new systems, processes, and environments with minimal supervision
- Interpersonal Skills – Build positive relationships through empathy, active listening, and collaboration
- Analytical Problem-Solving – Identify issues, think critically, and implement effective solutions under pressure
- Customer Service Excellence – Deliver friendly, solution-focused support to enhance client satisfaction and loyalty
- Clear and Professional Communication – Convey information confidently and effectively across diverse audiences
Languages
Punjabi
English
Timeline
Customer Service
Forever 21
06.2022 - 01.2025
Sales Associate
Toys R Us
10.2021 - 12.2021
Bachelor of Arts - Communications
Wilfred Laurier University
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