Ashlee Shaw
Surrey,BC
Summary
Dynamic hospitality professional passionate about exceptional guest experiences. Excels in creating welcoming environments with a customer service background. Thrives in fast-paced settings, meticulous attention to detail. Proactive and adaptable, ensuring seamless operations. Eager to contribute skills to team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Care Aide
Optimum Home Care
09.2021 - 02.2024
- Delivered compassionate and top-tier care to individuals requiring assistance with their daily hygiene needs.
- Empowered clients to preserve their independence, dignity, and holistic wellness.
- Maintained open communication channels with clients' families and healthcare teams.
- Monitored and recorded vital signs, symptoms, and changes in client condition.
- Excelled in demanding situations with a proactive and composed approach.
Administrative Assistant
Pacific Community Resources
06.2016 - 08.2021
- Provided comprehensive administrative assistance across the site, extending a warm welcome to guests and offering attentive support throughout their visit.
- Diligently upheld cleanliness of the lobby during shifts.
- Offered support to clients of all ages during group activities and appointments, ensuring their needs were met with care and professionalism.
- Managed and organized office activities and operations.
- Handled correspondence, emails, and phone calls.
- Scheduled appointments and meetings, and maintaining calendars.
- Assisted in the preparation of reports, presentations, and other documents.
- Maintained filing systems, both electronic and paper.
- Handled office supplies and equipment, including inventory management.
- Assisted with special projects and events as required.
Housekeeper
Maid Your Day
09.2018 - 09.2019
- Deep-cleaned residences and work sites promptly while paying attention to detail.
- Completed many housekeeping tasks and ensured environment was safe and clean for occupants.
- Monitored and replenish cleaning supplies and toiletries as needed.
- Reported any maintenance issues or safety hazards to appropriate personnel.
- Followed established safety protocols and guidelines for handling cleaning chemicals.
- Adhered to specific cleaning schedules and standards set by management.
- Provided courteous and helpful service to residents, guests, or clients when encountered.
Education
Health Care Assisting
Douglas College
New Westminster, BC05.2021
Community Mental Health
Douglas College
New Westminster, BC08.2021
Skills
- Organized
- Reliable
- Attentive
- Adaptable
- Works well under pressure
- Exceptional communication skills
Certification
- Food Safety (Level 1)
- Serving It Right
- WHIMIS
Timeline
Registered Care Aide
Optimum Home Care
09.2021 - 02.2024
Housekeeper
Maid Your Day
09.2018 - 09.2019
Administrative Assistant
Pacific Community Resources
06.2016 - 08.2021
Health Care Assisting
Douglas College
Community Mental Health
Douglas College
- Food Safety (Level 1)
- Serving It Right
- WHIMIS
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