Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in operation success.
Overview
7
7
years of professional experience
Work History
Director of Operations
Allstars Moving & Storage
Edmonton
03.2021 - Current
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Developed a high-performing team through effective recruitment, training, and performance management.
Established strong customer relationships through excellent communication and attentive service.
Operations Manager
Toys R Us Canada
Edmonton
10.2018 - 02.2022
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed strong relationships with vendors, resulting in better pricing and improved service quality.