Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ashlee Lasalle-Wilson

Rocklin

Summary

Dynamic operations leader with a proven track record at Chase Bank, excelling in operational management and customer relationship development. Successfully implemented processes that enhanced service delivery and team performance. Known for strong team-building skills and a motivational attitude, driving results and fostering loyalty among clients.

Overview

5
5
years of professional experience

Work History

Branch Operations Lead

Chase Bank
Madison Ave
12.2022 - Current
  • Led a team to ensure adherence to operational processes and procedures.
  • Monitored daily branch operations, including staff management, customer service, and security protocols.
  • Implemented new processes to improve company quality and performance.
  • Identified customer needs promptly to enhance service delivery.
  • Reviewed records and metrics to assess overall company performance.

Associate Banker

Chase Bank
Sacramento
09.2021 - 12.2022
  • Executed financial transactions including deposits, withdrawals, transfers and loan payments.
  • Cultivated strong customer relationships to enhance loyalty and retention.
  • Ensured adherence to banking regulations and procedures during daily operations.
  • Advised customers on bank products, services, and financial planning solutions.

Assistant General Manager

Jamba
Sacramento
03.2020 - 07.2022
  • Maintained accurate records of employee attendance, payroll information, sales figures.
  • Monitored inventory levels and placed orders for new stock as needed.
  • Provided training, guidance, and support to staff members on proper procedures and policies.
  • Developed marketing plans to promote products or services offered by the company.

Education

Diploma -

Del Campo High School
06-2019

Some College (No Degree) - Business

American River College

Skills

  • Operational management
  • Motivational attitude
  • Strong team building skills
  • Customer relationship development

References

  • Suki Cazares, Manager, 916-331-7970
  • Miki Saini, former Market Director, 916-296-2344

Timeline

Branch Operations Lead

Chase Bank
12.2022 - Current

Associate Banker

Chase Bank
09.2021 - 12.2022

Assistant General Manager

Jamba
03.2020 - 07.2022

Diploma -

Del Campo High School

Some College (No Degree) - Business

American River College
Ashlee Lasalle-Wilson