Ashlee Garcia
La Mirada
Overview
5
5
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Lollipop Pediatric Dentistry
Placentia
10.2024 - Current
- Coordinated patient referrals to specialists and other healthcare services.
- Coordinated care plans for patients by collaborating closely with healthcare professionals and specialists.
- Provided emotional support and guidance to patients and their families.
- Managed patient appointments, ensuring efficient scheduling and rescheduling as necessary.
- Conducted financial consultations with patient and set up payment plans.
- Facilitated communication between patients and healthcare teams, acting as a primary point of contact.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Scheduled evaluations and procedures for patients.
- Worked closely with medical billing department to ensure accurate coding of all services provided.
Patient Care Coordinator
Whittier Hospital Medical Center
Whittier
03.2023 - 10.2024
- Collaborated with clinical and administrative staff to meet patient needs.
- Conducted assessments to evaluate the physical condition of patients prior to admission or discharge from hospital or clinic setting.
- Developed and implemented patient care policies and procedures to improve service quality.
- Facilitated communication between patients and healthcare teams, acting as a primary point of contact.
- Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Verified patients' insurance and payment methods during admissions or check-in processes.
Bar Manager
Madres Brunch
Bellflower
02.2023 - 09.2023
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Resolved problems or concerns to satisfaction of involved parties.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Oversaw food preparation, production and presentation according to quality standards.
Server
Orange County Mining Company
Orange
02.2021 - 06.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees to perform duties.
- Prepared checks, itemizing total meal costs and taxes.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Accurately recorded orders on cash register and point-of-sale system.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Barista Shift Lead
Starbucks
Santa Fe Springs
04.2020 - 06.2022
- Kept accurate records of employee attendance, hours worked, and tips earned during each shift.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Trained new baristas on coffee preparation techniques and customer service standards.
- Resolved customer complaints with professionalism, ensuring a positive café experience.
- Supervised daily operations, maintaining high standards of cleanliness and organization.
- Oversaw food preparation, production and presentation according to quality standards.
- Participated in team meetings with managers to discuss goals, strategies, and objectives related to operations.
Education
Associate of Science - Dental Hygiene
Arizona State University
Tempe, AZ08-2026
Associate of Arts - Early Childhood Care And Education
Golden West College
Huntington Beach, CA03-2022
Skills
- Patient care
- Medical terminology
- Dental radiography
- Patient management
- Care coordination
- Healthcare communication
- Training and development
- HIPAA compliance
- Dental assessment experience
- Patient care coordination
- Appointment scheduling
- Office administration
- Treatment Planning
- Verbal and written communication
- Customer service
Languages
Spanish
Limited
Certification
- CPR CERTIFIED
References
References available upon request.
Timeline
Treatment Coordinator
Lollipop Pediatric Dentistry
10.2024 - Current
Patient Care Coordinator
Whittier Hospital Medical Center
03.2023 - 10.2024
Bar Manager
Madres Brunch
02.2023 - 09.2023
Server
Orange County Mining Company
02.2021 - 06.2022
Barista Shift Lead
Starbucks
04.2020 - 06.2022
Associate of Science - Dental Hygiene
Arizona State University
Associate of Arts - Early Childhood Care And Education
Golden West College