Ashkan Sourk
Vancouver,BC
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
13
13
years of professional experience
Work History
Fire Safety Sales Specialist
Radius Fire
08.2019 - Current
- Responsible for strategically growing market share through prospecting and business development opportunities.
- Increased sales revenue by developing and implementing strategic sales plans.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Negotiated favorable contract terms, securing long-term business partnerships with key accounts.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs
- Built strong client relationships through consistent communication and effective problem solving.
- Organized and participated in trade shows, conferences, and networking events to increase brand exposure and generate leads.
Enrolment Specialist
The FBA Start-Up
09.2021 - 12.2023
- Developed and maintained a comprehensive database of prospective students, enhancing recruitment strategies.
- Increased enrolment rates by implementing targeted marketing campaigns and outreach efforts.
- Increased sales revenue by efficiently managing a high volume of inbound and prospected leads and promptly responding to customer inquiries.
- Consistently met or exceeded monthly sales quotas by employing strategic selling techniques and leveraging product knowledge expertise.
- Streamlined the sales process by implementing CRM software to track lead progress, organize customer information, and monitor sales performance.
- Delivered exceptional customer service by addressing concerns promptly, ensuring repeat business and generating positive referrals.
Media Account Consultant
Yellow Pages Group
09.2018 - 08.2019
- Expanded client base through targeted prospecting and effective lead generation efforts.
- Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
- Maintained a high level of product knowledge, enabling confident and informed sales presentations to potential clients.
- Oversaw contract negotiations, ensuring mutually beneficial terms were agreed upon between the company and clients.
- Conducted thorough market research to identify emerging industry trends, adjusting sales strategies accordingly.
- Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
VIP Customer Development Host
Parq Vancouver
09.2017 - 09.2018
- Increased player loyalty by developing personalized relationships and providing exceptional guest service.
- Maximized casino revenue by monitoring player gaming activities and identifying potential high-value players.
- Implemented tailored rewards programs for VIP players, resulting in increased visit frequency and casino spend.
- Coordinated exclusive events and promotions for loyal patrons, ensuring a memorable and enjoyable experience.
- Conducted regular follow-up with guests, addressing concerns or feedback to maintain high satisfaction levels.
- Managed casino reservations for VIP customers, streamlining their visit experience from arrival to departure.
- Maintained accurate records of player information, enabling targeted marketing efforts for relevant promotions and offers.
Dealer Supervisor
Hard Rock Casino Vancouver
09.2011 - 09.2017
- Supervising front line staff and maintaining control of multiple tables
- Ensuring patrons are given high quality service by front line staff
- Creating valuable and enjoyable experiences for patrons
- Handling large sums of money on a regular basis.
Education
Bachelor of Art - Economics
Simon Fraser University (SFU)
Vancouver, BC08.2018
Real Estate License -
BCREA, RECBC Real Estate License
Vancouver, BC04.2017
Skills
- Client Relations
- Relationship selling
- Needs Assessment
- Inquiry Handling
- Pipeline Management
- Consultative Selling
- Sales strategy development
- Upselling and Cross Selling
Awards Certificates
- Diamond Award Winner for service excellence - Parq Vancouver
- Presidents Gold Circle for Sales Excellence - Yellowpages
Community Service Involvement
- Feed The Homeless initiative, Vancouver, B.C, 2018, Organized companywide fundraiser of jackets and warm clothes to disperse in select Vancouver locations. Participated in the dispersal of clothing as well as packed lunches.
- SFU society of Arts and Social Sciences, Burnaby, B.C, 2016, Responsible for coordinating multiple social and professional development events including Arts Frosh, Job Fairs, and Social Networking Events.
Languages
English
Native or Bilingual
Farsi
Professional Working
Hobbies
Ba
Timeline
Enrolment Specialist
The FBA Start-Up
09.2021 - 12.2023
Fire Safety Sales Specialist
Radius Fire
08.2019 - Current
Media Account Consultant
Yellow Pages Group
09.2018 - 08.2019
VIP Customer Development Host
Parq Vancouver
09.2017 - 09.2018
Dealer Supervisor
Hard Rock Casino Vancouver
09.2011 - 09.2017
Bachelor of Art - Economics
Simon Fraser University (SFU)
Real Estate License -
BCREA, RECBC Real Estate License
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