Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Ashkan Pirayesh

Ancaster,Canada

Summary

Certified IT professional with experience in customer support, technical troubleshooting, and Cisco switches and routers. Skilled in network diagnostics, hardware setup, and end-user support, with certifications including CCNA, CCNP, Google Cybersecurity, IT Automation with Python, and CompTIA Security+. Currently pursuing an IT diploma in networking and cybersecurity at George Brown College.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associates

Calvin Klein
11.2022 - 07.2023
  • Effectively communicated with customers to understand and address their needs, which translates well into understanding and supporting end-users in a network or help desk environment.
  • Identified and resolved customer concerns.
  • Managed responsibilities effectively during busy times, meeting sales targets and customer expectations. This skill supports efficient handling of multiple tickets or technical requests within tight deadlines.

Crew Member

McDonald's
Ancaster, Ontario
12.2021 - 08.2022
  • Demonstrated effective communication with team members and customers, ensuring a positive experience and quick resolution of issues.
  • Quickly identified and resolved issues during peak hours, addressing challenges effectively.
  • Managed multiple tasks simultaneously, prioritizing to meet tight deadlines.
  • Worked effectively in a team to achieve common goals and maintain smooth operations.

Education

Computer System Technician

George Brown College
Toronto, None
04-2025

Skills

  • Technical troubleshooting
  • Adaptability to new technology
  • Customer-focused communication
  • Attention to detail
  • User-friendly technical communication
  • Data security awareness
  • Hardware setup and configuration

Certification

  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Network Professional (CCNP)
  • CompTIA Security+
  • Google Cybersecurity Certificate
  • Google IT Automation with Python

Accomplishments

  • Employee of the Month, Calvin Klein – [Jun, 2023]

Timeline

Sales Associates

Calvin Klein
11.2022 - 07.2023

Crew Member

McDonald's
12.2021 - 08.2022

Computer System Technician

George Brown College

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Ashkan Pirayesh