Ashkan Nejadsalim
Summary
Dynamic and customer-focused professional with extensive experience in customer success, solution delivery, and stakeholder management. Skilled in building and nurturing customer relationships, aligning technology solutions with business objectives, and driving digital transformation. Adept at leading cross-functional teams and delivering exceptional value to customers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Territory Account Manager
PSI Inc.
09.2022 - Current
- Lead customer relationship management efforts, developing and maintaining foundational relationships with key customer stakeholders to enable quality solution delivery and health
- Initiate and guide conversations with technical, business, and executive-level stakeholders to facilitate the achievement of customer business objectives by leveraging Microsoft's offerings
- Collaborate with internal stakeholders to align Microsoft technology and services with customer goals and objectives, driving cooperative strategies and business value
- Proactively identify, monitor, and mitigate potential blockers to consumption through data analysis and customer feedback, ensuring ongoing customer success.
Technical Sales Specialist
Rogers Communications
01.2021 - Current
- Led direct sales and customer service initiatives within retail stores, fostering strong relationships with customers
- Implemented sales strategies to drive revenue growth and exceed sales targets
- Provided client support and managed sales operations to ensure customer satisfaction.
Senior Sales & Trade Executive
Persian Gulf Petrochemical Industries Commercial Co. (PGPICC)
12.2018 - 01.2021
- Directed international sales activities, negotiated contracts, and developed business strategies to expand market share
- Built and maintained relationships with key stakeholders to drive solution delivery and customer success
- Led business value conversations at executive levels to align solutions with customer objectives.
Head of Supply Chain Planning
Aryasasol Polymer Company
02.2015 - 12.2018
- Managed procurement and demand planning, optimizing supply chain operations and enhancing efficiency
- Led cross-functional teams in project management and process improvement initiatives
- Implemented e-procurement project, streamlining procurement processes and reducing costs.
Education
Master of Science - Global Leadership
Fairleigh Dickinson University
Vancouver08.2022
BBA - International Business
Multimedia University (MMU)
Malaysia 09.2014
Skills
- Proficient in ERP systems, specialized in IFS Application
- Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Project
- Working knowledge of Azure, Office 365, and other Microsoft technologies
- Customer Relationship Management
- Strategic Planning
- Solution Delivery
- Stakeholder Engagement
- Business Development
- Project Management
- Sales & Marketing
- Negotiation
- Supply Chain Management
- Communication
Certification
- ITIL Foundation certification or equivalent service management certification (In Progress).
- Project Management Institute (PMI) or equivalent Project Management certification (In Progress).
References
Available upon request.
Languages
English
Native or Bilingual
Timeline
Territory Account Manager
PSI Inc.
09.2022 - Current
Technical Sales Specialist
Rogers Communications
01.2021 - Current
Senior Sales & Trade Executive
Persian Gulf Petrochemical Industries Commercial Co. (PGPICC)
12.2018 - 01.2021
Head of Supply Chain Planning
Aryasasol Polymer Company
02.2015 - 12.2018
Master of Science - Global Leadership
Fairleigh Dickinson University
BBA - International Business
Multimedia University (MMU)
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