Summary
Overview
Work History
Education
Skills
AVAILABILITY
Timeline
Generic

Ashiti Bhatt

Sault Ste. Marie,ON

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multitask in a fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience

Work History

Crew Team Member

Big Bazaar
Vadodara, India
06.2022 - 07.2023
  • Handled daily cash register operations, and processed customer purchases with speed and accuracy.
  • Supported inventory management and restocked shelves during peak hours to ensure product availability.
  • Assisted with merchandising and promotional displays to enhance the customer shopping experience.
  • Collaborated with team members to maintain store cleanliness, and adhere to safety protocols.
  • Recognized for punctuality and excellent customer engagement.

Customer Service Representative

Reliance Retail
Vadodara, India
01.2022 - 07.2023
  • Delivered personalized customer service to an average of 60+ customers per day, resolving issues efficiently and professionally.
  • Assisted customers with product selection, returns, and complaints, ensuring a positive shopping experience.
  • Maintained accurate records of customer interactions and transactions using POS systems.
  • Worked closely with management to implement customer feedback strategies, boosting customer satisfaction scores.
  • Trained three new employees on handling customer queries, product knowledge, and store protocols.

Education

Bachelor of Science - Biology

Algoma University
Sault Ste. Marie, ON
06-2026

Skills

  • Time management
  • Creative problem solving
  • Problem solving
  • Customer service
  • Active listening
  • POS systems expert

AVAILABILITY

Monday- 10 AM TO CLOSE             
Tuesday- 7 AM TO 6 PM
Wednesday- 10 AM TO CLOSE
Thursday-4 PM TO CLOSE
Friday- 2 PM TO CLOSE
Saturday and Sunday- Full day

Timeline

Crew Team Member

Big Bazaar
06.2022 - 07.2023

Customer Service Representative

Reliance Retail
01.2022 - 07.2023

Bachelor of Science - Biology

Algoma University

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Ashiti Bhatt