Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ashith Don

Toronto

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Banquet General Manager

Renaissance by the Creek
03.2023 - Current

Event Planning and Coordination:

  • Collaborate with clients to understand event needs and preferences.
  • Develop event plans, timelines, and logistics.
  • Oversee the setup and breakdown of events, ensuring all details are executed flawlessly.

Staff Management:

  • Recruit, train, and supervise banquet staff.
  • Create staff schedules and ensure adequate staffing levels.
  • Motivate and mentor staff to maintain high service standards.

Logistics and Operations:

  • Work with the culinary team to plan menus and ensure food quality.
  • Manage inventory of food, beverages, and supplies.
  • Ensure availability of equipment and maintain cleanliness in the banquet area.

Client and Guest Relations:

  • Interact with clients and guests during events, addressing concerns and ensuring satisfaction.
  • Handle guest complaints and resolve issues promptly.
  • Build and maintain positive relationships with clients and vendors.

Financial Management:

  • Assist in developing event budgets and provide cost estimates.
  • Monitor expenses to ensure events stay within budget.
  • Health and Safety:
  • Ensure compliance with health and safety regulations.
  • Implement and enforce food safety standards.

Post-Event Evaluation:

  • Gather feedback and identify areas for improvement.
  • Analyze event performance and make data-driven improvements.

Banquet General Manager

White Shield Banquet Hall
01.2020 - Current

General Manager

Flippers Fish House Restaurant
01.2020 - 07.2022

Operations Management:

  • Oversee daily restaurant operations (front and back-of-house).
  • Ensure smooth service, resolve issues, and maintain customer satisfaction.
  • Maintain food quality, cleanliness, and restaurant presentation.
  • Manage inventory, order supplies, and control food costs.
  • Ensure compliance with health and safety regulations.

Staff Management:

  • Recruit, train, and develop new employees.
  • Create staff schedules and ensure proper coverage.
  • Conduct performance evaluations and address performance issues.
  • Foster a positive, motivating work environment.

Financial Management:

  • Develop and manage budgets, forecast sales and expenses.
  • Monitor expenses and identify cost reduction opportunities.
  • Implement strategies to increase revenue through promotions and marketing.

Customer Service:

  • Ensure guest satisfaction, resolve complaints promptly.
  • Build relationships with guests to encourage loyalty.

Marketing and Promotion:

  • Promote the restaurant’s brand and develop marketing strategies.
  • Engage with the local community and participate in promotional events.

Leadership and Communication:

  • Set clear goals for the restaurant and staff.
  • Make informed decisions to improve performance.
  • Communicate effectively with staff, guests, and stakeholders.

Kitchen Manager

Encore Catering
05.2017 - 12.2019
  • Oversaw daily kitchen operations, ensuring adherence to food safety standards and regulations.
  • Led a team of culinary staff, providing training and mentorship to enhance skills and productivity.
  • Developed and implemented standard operating procedures to improve workflow efficiency in the kitchen.
  • Coordinated menu planning with chefs, incorporating seasonal ingredients for optimal flavor profiles.
  • Streamlined communication between front-of-house and back-of-house teams, enhancing service delivery speed.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.

Chef

Encore Catering
06.2016 - 12.2019
  • Developed diverse menus that enhanced client satisfaction and catered to various dietary preferences.
  • Streamlined kitchen operations, improving efficiency and reducing food waste through effective inventory management.
  • Trained and mentored junior chefs, fostering a collaborative environment and enhancing culinary skills across the team.
  • Oversaw food preparation processes, ensuring compliance with health and safety regulations for optimal kitchen performance.
  • Collaborated with event coordinators to customize catering services, aligning culinary experiences with client expectations.

Education

Airline Transport Pilot License - Aviation

London Metropolitan University
London, United Kingdom
06-2010

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Staff training
  • Staff supervision
  • Administrative skills
  • Client relations
  • Schedule management

Languages

English
Native or Bilingual
Sinhala
Native or Bilingual

Certification

  • Food Handling
  • Smart Serve

Timeline

Banquet General Manager

Renaissance by the Creek
03.2023 - Current

Banquet General Manager

White Shield Banquet Hall
01.2020 - Current

General Manager

Flippers Fish House Restaurant
01.2020 - 07.2022

Kitchen Manager

Encore Catering
05.2017 - 12.2019

Chef

Encore Catering
06.2016 - 12.2019

Airline Transport Pilot License - Aviation

London Metropolitan University
Ashith Don