Adaptable professional with 10+ years of work experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities and knowledge to contribute to team success.
Overview
11
11
years of professional experience
Work History
QA Team Lead
Telus International
09.2021 - Current
Led a team of QA engineers in executing test cases, debugging code and ensuring high standards of quality assurance.
Managed project timelines, resources, and budgeting for various projects within the QA team.
Participated in regular meetings with stakeholders to discuss progress on projects and potential risks and issues while working on Onshore-Offshore delivery model.
Developed scripts for API automation test cases using Gherkin Language for Karate Framework.
Provided technical guidance, mentorship, and training to junior QA team members.
Senior Software Test Engineer
AcuityAds
07.2019 - 09.2021
Tested End to End system for Real time Bidding on live Inventory for Programmatic Advertising
Executed REST web API testing exchanged between Ad Exchanges and DMPs using tools like Postman, JMeter
Performed Backend testing on Data Tier of MySQL, Aerospike, Hbase, Druid
Identified potential risks associated with product development processes and recommended corrective actions
Worked closely with BA, PM and DEV Leaders to plan and coordinate QA activities.
Senior QA Engineer
NetCracker Technology Solutions Ltd.
08.2017 - 03.2019
Accountable and responsible for end-to-end flows of Telefonica systems while testing Additional Requirements/PPS Tickets or Change Requests
Gained in-depth understanding of Rating and Billing Manager (RBM) product for handling and troubleshooting total Billing related activities
Gained Products exposure while working on applications like CRM, OMS, AM, Number Portability, Guiding, Rating, Billing
Handled Collections module for GCI on NetCracker's Collections Manager (CM) and Account Receivables (AR) systems.
Software Test Engineer
Amdocs DVCI
07.2013 - 07.2017
Hands-on experience in Pilot Testing and Production Validation Testing pertaining to set standard of SLAs and KPIs agreed between both the parties
Part of team who handled Migration of legacy systems to Amdocs customized systems for AT&T Mexico
Successfully gathered and implemented all business and technical requirements for Business UAT of AT&T Mobility which uses AMDOCS Ensemble billing system customized as per its requirements
Gained experience in Test Plan Design/ BR Coverage/ Review, Quality Control, Defect Management.
Education
Bachelor of Technology (Information Technology) -
Rayat Bahra Institute of Engineering and Biotechnology
Punjab, India
06.2013
Skills
Software Integration and Testing
Test Case Design/ Execution
Manual Testing
Automation Testing
Web Services Testing for REST APIs
Client Communication
Team Mentoring & Training
Team Management
Cross-Functional Team Collaboration
User Acceptance Test and Support
Requirement & Design Analysis
Defect Management Test Cases Creation
Root Cause Analysis
Continuous Quality Improvement
Training And Internship
Tech Mahindra limited, Noida, India, Project Trainee, 01/2013, 05/2013.
References
References available upon request
Timeline
QA Team Lead
Telus International
09.2021 - Current
Senior Software Test Engineer
AcuityAds
07.2019 - 09.2021
Senior QA Engineer
NetCracker Technology Solutions Ltd.
08.2017 - 03.2019
Software Test Engineer
Amdocs DVCI
07.2013 - 07.2017
Bachelor of Technology (Information Technology) -
Rayat Bahra Institute of Engineering and Biotechnology
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